Is Dell treating me correctly?

Hi

I recently had a technician at my home replacing my mobo.
I paid approx. $60 for this
Later I saw that one piece was not attached properly.
I cannot describe this in english, so please look here:
ImageShack® - Online Photo and Video Hosting

Dell says that I can send my laptop to them and have this fixed.
But this will take 2-3 weeks, which is not acceptable.
They can fix it at my home for another $60.

If I had discovered this within a week they would have send the technician to my home for free to fix this.

I have proposed to meet up with a technician on his daily route.
But NO, dell does not work that way.

Q: Should I be bitter or should I let it go?

And of course, if you know how to fix this the right way, please let me know.

Br, Newbie9999

 

i would say if it is out of warranty service they can do what they want if there was no 'warranty' of the repair other than the one week you mentioned

also from the pick its hard to tell exactly what the problem is, does the edge just need 'snapped' back in?

you might get a better resolution if you can get in contact with the 'tech' without involving dell unless you need another part

 

Hi

No, it cant be snapped in.
Ok, I´ll see if can find a way to get to the technician.

Thanks, Newbie

 

^^You could contact Dell back ask them to send the tech back to fix and call the $60 fee "a wash" (have the tech visit at no charge)... since the Tech didn't fix it right the first time?