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    Issues burning DVD-R's on a 1737 with TSST drive

    Discussion in 'Dell' started by hill79, Feb 4, 2009.

  1. hill79

    hill79 Notebook Guru

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    I'm aware coastering can happen with any DVD/CD burners, but the TSST corp drive in my 1737 seems to have serious problems with DVD-R's.

    Burning via Nero seems to result in errors at the verification stage more often than getting a successful burn. When the burn IS successful, the disc takes an age to access the data, much longer than it should, and when playing back DIVX movies on my stand-alone DVD player there are loads of points where the film skips a few seconds then continues (not a player issue, its fine with stuff I burn on my desktop).

    I've three different brands and have the same issues with each, burning files on to the same brands on another computer doesn't result in these problems.

    No issues with DVD+R's or CD-R's though, they seem to work first time every time.

    Anyone else having this problem?
     
    hill79, Feb 4, 2009
    #1
  2. talin

    talin Notebook Prophet

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    Wow, I'm surprised Dell is still using those drives. My inspiron from 2 years ago had that same drive, and also had problems with DVD-R's. I was able to get it replaced with a Sony/NEC and it worked beautifully! These issues have been going on with the TSST (Toshiba/Samsung) for a few years now. Really, there is no excuse for Dell to continue using these crap optical drives. :mad:
     
    talin, Feb 4, 2009
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  3. hill79

    hill79 Notebook Guru

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    I'm guessing its a a different model to the one you had 2 years ago, mines a '633a'. I've checked the toshiba/samsung support site which has a handy bios upgrade tool, but it says my drive isn't supported.
     
    hill79, Feb 4, 2009
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  4. talin

    talin Notebook Prophet

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    Probably a different model, but I keep reading about the same old problems with these TSSTCorp drives. I just don't know why Dell continues to use these crap drives. :rolleyes:
     
    talin, Feb 4, 2009
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  5. SteveJonesy

    SteveJonesy Notebook Evangelist

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    Check to see whether Dell support has updated firmware for the driver in the downloads for your machine.
     
    SteveJonesy, Feb 4, 2009
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  6. hill79

    hill79 Notebook Guru

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    Yup, thats the first thing I tried. They have a new firmware available, but its not for the drive I have.
     
    hill79, Feb 4, 2009
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  7. Ice Cold

    Ice Cold Notebook Deity

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    I had the same problem with my 1737 DVD drive burning, DVD-R's basically it would not even burn 1 properly. All would be coasters.

    However burning DVD+R's has been 100% perfect and error free.

    Burned several Disks now and Windows 7 Beta 64bit and 32- bit versions in minutes

    its very fast and pretty quiet I am happy. Really not a problem I can see a situation where I would need a DVD-R

    DVD+R is just fine
     
    Ice Cold, Feb 4, 2009
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  8. bigdarkmad

    bigdarkmad Notebook Evangelist

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    In my country
    DVD+R is on the same price as DVD-R

    +R give you option for addition information (add) later

    It is bad issue, but Ice Cold's statement seems like solution
     
    bigdarkmad, Feb 4, 2009
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  9. hill79

    hill79 Notebook Guru

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    yeah I'll buy DVD+R from now on but I'd prefer a fix for something thats not working properly rather than avoiding the issue
     
    hill79, Feb 5, 2009
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