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    Issues with ATI Mobility Radeon HD 5450

    Discussion in 'Dell' started by codester, Dec 14, 2010.

  1. codester

    codester Notebook Consultant

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    My parents recently bought a Zino HD 410 with an AMD P340 (2.2 GHz dual-core) processor, 4 GB RAM, and the Mobility Radeon 5450 graphics card. It seems to have some issues regarding video and I am not quite sure how to go about resolving them, if at all possible...

    The first issue is that YouTube videos would not play. The video driver would crash and recover, and then the YouTube videos would be green. To get the videos working, I had to disable the Flash hardware acceleration. Does this seem normal? It seems like hardware acceleration should work on all new computers.

    The second issue is also similar. When trying to play original/unedited Flip videos in Windows Media Player, the video driver repeatedly crashes and recovers while the video is playing. We can hear the audio but cannot see any video. The video driver also crashes and recovers when opening FlipShare, but it plays the videos just fine. We were able to play the videos in WMP on their previous computer, so I would prefer if they could on this one as well since they have no need for FlipShare.

    To attempt to fix these issues, I have upgraded Flash to the latest version, did a clean install of Windows 7, and tried both Dell's video drivers and AMD's latest video drivers. I got the same results no matter what I did. Is there anything I'm missing, or anything else I could try?

    I know this is a notebook site, but hopefully I can get some answers/suggestions here.

    Thanks!!
     
    codester, Dec 14, 2010
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Maybe bad motherboard/RAM? Try new RAM first. Otherwise you may have to send it off to Dell for warranty repair. Good luck.
     
    Tsunade_Hime, Dec 14, 2010
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