It shipped! OMG it shipped!

EDIT: Nevermind. I put the wrong order number in. I mistyped it by one digit. :'(

I've never been so let down before. Gah.

 

3 weeks... Sure hope mine gets shipped out in less than the five week estimated delivery date. *shudders at the thought of receiving a laptop in five weeks*

 

I typed 206 instead of 260 for the first digits of my order number... then I logged on to Dells site to see if it had tracking info, and that is when I realized what I did.

I am calling again in the morning. And the next day. And the day after that. I might even call after I get the notebook. By then it will just be part of life.

 

Yeah, I hope I get it soon as well..

I guess all my *****ing got them to finally got mine to boxing stage.

 

Haha. Did you complain about anything specific? Any specific threats you made that might have sped things up?

 

Sadly no.

All I really said is how pathetic this is that they don't care about their customers and how I never had problems like this when I bought their computers straight through a retailer (Best Buy).

Just odd that I ordered mine after you and they still haven't sent your at least. Plus I noticed other posts that people bought theirs through a referal department or something and they ordered way after all of us and theirs are already shipped. Damn you Dell.

 

I am in a 'dell chat' now and he told me the rep I spoke to this morning was making up the thing about expiditing my order. They don't do that. So I am going off on them calling them liars, and trying to get that reps name so I can call back in the morning and personally call him out.

 

I think I am pissing this guy off on dell chat. I won't let up. Maybe I can keep him on here for a couple more hours.

 

lol what ya saying?

try not to piss him off too much, ya never know Dell, they might cancel your order.

 

If they did that, i'd quit my job to persue them in court. I'd spend 24 hours a day calling. I'd go to Michael Dells house and ask him whats up.

I am just nagging, asking anything and everything. I want copies of all notes on my account, service tags for a system havnt got yet. I am arguing with them about how they mess everything up.

 

+rep

 

Sounds like you're just looking for reasons to be upset. Just keep calm, it'll be shipped eventually. Spending hours bugging the service representatives isn't going to get it to you any faster.

 

Haha, I just can't get over that the rep I spoke with lied to me to get me off the phone, and the reference number he gave me has nothing about what he said he was noting on the account.

Bull****.

 

Oh we know. We're still being calm. Just something to do to pass the time til we get our new laptop.

Better then calling the automated line 4 million times a day. Right?

(Even though we prolly still do.)

 

/comfort Matt

 

I was calm. For three weeks. I emailed a few times, did a couple dell chats...just to see if I could find out what was causing delays.

Today was the first time I called and talked to a real person. What pissed me off and upset me is that they lie to me. I am a straight forward person. I don't want to be BS'd or lied to.

It'll be ok. Its just a computer. I just hate having to wait for new toys...

My main computer at home is an old XP2000+ system I built 5+ years ago. My wife has a decent system...but I don't like using her computer. This is a main reason why I want my notebook..

Email and Dell Chat reps don't have a problem telling me they don't have any info...and thats that. I am not mad. But then they lie to get me off the phone..WTF?

 

Yeah, only way to make it go faster, Fly to malaysia and yell at factory.

 

I will go with you guys

 

All I am going to say is finally it shipped.

Checked automated phone status just now and is 'in the carriers hands'. Just waiting on a tracking number so I can ***** about the long 3-5 day shipping. =P


And also good luck to all the others still waiting, hope this means yours were on the same flight into TN as mine. =)



Derek

 

Just called. Status said it is still in build.

:'(

 

Now you just go from complaining about dell to complaining about DHL. Dont jump to conclusions like "3-5 day shipping".

 

Derek...when did you order and what was your ESD? I'm getting really tired of that lady telling me I'm in the Build Stage. I keep hoping she'll change her tune, but she never does.

Which battery did you get?

 

I got a 9 cell, order date 13th of may, esd is a sorry june 12th. Was in build stage all week, BUT just called today and its in the TESTING stage! im so happy!

 

Nah, Just joking. Just happy it's finally done. Unless I recieve it all messed up. Then it's back to *****ing about Dell.

My exact order.

Full Name: DEREK W SCHEUERMANN
Customer Number:
Dell Purchase ID:
Order Number:
Order Date: 5/4/2008
Order Status: Shipped

Billing Information
Bill to:
DEREK W SCHEUERMANN

Shipping Information
Ship to:
DEREK W SCHEUERMANN
Shipping Method: 3-5 Business Days
Shipped Date: 5/21/2008

**The first EDD: 5/15/2008

Est. Delivery Date: 5/27/2008
Carrier: DHL EXPRESS
Tracking Number:

Quantity Item Number Description Unit Price

1 223-5880 XPS M1530, Intel Core 2 Duo Processor T8300 (2.4GHz/800MHzFSB, 3M L2 Cache) $1416.78
1 313-6439 Tuxedo Black Casing XPS M1530 $0.00
1 311-7823 4GB, DDR2, 667MHz 2 Dimm, for XPS M1530 $0.00
1 320-6691 15.4 inch Wide Screen WXGA+ TrueLife LCD with 2.0 MP Camera for XPS M1530 $0.00
1 320-6082 256MB NVIDIA GeForce 8600M GT $0.00
1 341-5865 320GB 5400RPM SATA Hard Drive for XPS M1530 $0.00
1 420-6813 Microsoft Windows Vista Home Premium Edition, English $0.00
1 420-7590 Media Direct 3.5 $0.00
1 420-6995 DELL SUPPORT 3.4,DIM/INSP $0.00
1 420-5769 Internet Search and Portal $0.00
1 420-5924 Icon Consolidation Application $0.00
1 420-6436 Vista, PC-Restore, Dim/Insp $0.00
1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access $0.00
1 310-9764 DELL RESOURCE DVD,BACK-UP, XPSM1530 $0.00
1 412-1056 Turbine Lord of the Rings Online $0.00
1 420-7468 ADOBE ACROBAT READER 8.1 DIM/INSP $0.00
1 313-5820 8X DVD+/-RW Slot Load Drive for XPSM1530 $0.00
1 420-8183 Roxio Creator DE 10 $0.00
1 313-5014 Integrated Sound Blaster Audigy $0.00
1 430-2680 Dell Wireless 1395 802.11g Mini Card $0.00
1 410-1176 Trend Micro PC-cillin InternetSecurity, English, 3-Years Subscription $0.00
1 312-0638 56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530 $0.00
1 412-0148 No Internet Service Provider Requested $0.00
1 420-7770 MS Workplus 2008 $0.00
1 412-0359 Soft Contracts - Qualxserve $0.00
1 950-3339 3 Year Limited Warranty $0.00
1 960-3652 Warranty Support,2 Year Extended $0.00
1 960-8710 Warranty Support,Initial Year $0.00
1 988-5618 Dell Hardware Warranty PlusOnsite Service, Extended Year(s) $0.00
1 983-5942 Type 15- Third Party At HomeService with Nights and Weekends, 24x7 Technical Support,2 Year Extended $0.00
1 988-5617 Dell Hardware Warranty PlusOnsite Service, Initial Year $0.00
1 984-2360 Type 15- Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, Initial Year $0.00
1 412-0358 Soft Contracts - Consumer Complete Care $0.00
1 988-0679 Bundle LoJack Theft Recovery Service - 3 Year $50
1 960-9188 CompleteCare Accidental DamageProtection, Inspiron, 3 Year $0.00
1 467-2337 Finger Print Reader XPS M1530 $0.00
1 430-2566 Dell Wirless 355 Bluetooth Module (2.0+EDR) $12.22
1 310-5408 Free Recycling Kit $0.00
1 320-6795 15.4 inch Black Wide Screen WXGA+ TrueLife LCD with 2.0 MPCamera for XPS M1530 $0.00
1 420-7715 Camera Software XPS M1530 2.0MP $0.00
1 310-8319 Intel Core 2 Duo Processor $0.00
1 310-8628 You have chosen a Windows Vista Premium System $0.00
1 420-7091 DataSafe Online Dim/Ins/XPS $0.00
1 420-7285 Datasafe Online 10GB,1 Year Free $0.00
1 987-7449 XPS,Datasafe 10GB,1YR(Incl w/price) $0.00
1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online $0.00

Sub-Total : $1479.00
Tax : $92.88
Order Total : $1571.88

 

YOU STOLE MY BATTERY!

Haha, glad to see someone is getting their stuff. Maybe someday i'll get mine.

 

Sad thing is I called Dell and asked them just to ship me your battery, hence why I spent so much.

 

You'd do that.

I asked them to just ship me my laptop without a battery,,,they wouldn't do it.

 

Too bad they can't give you a upgrade on your battery or something.

 

Congrats to Forte!