The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Item Number for those with recent Studio 17 & the 1080P screen?

    Discussion in 'Dell' started by Jettubby, Feb 13, 2010.

  1. Jettubby

    Jettubby Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    I placed an order for the Dell Studio 17 with the upgraded 1080P resolution. When I was emailed the order details it showed the screen as a "17.3 inch HD+ (900p) Bright LED Display with TrueLife and Camera". I called with a concern that they ordered the wrong screen seeing that it says "900p). The Dell sales person went to ask someone and assured me that eventhough it says that on the spec sheet, it is the 1080P screen. I"m not feeling very assured and we'll find out but for those of you that got this screen do you recall what the ITEM NUMBER was on your order for the 1080P screen? The item number is on your order form that lists the computer's specs.

    Thanks
     
    Jettubby, Feb 13, 2010
    #1
  2. Manco

    Manco Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    The item number on my 1080p screen is 313-8043. Are these numbers the same worldwide? I'm in the United States.
     
    Manco, Feb 14, 2010
    #2
  3. Jettubby

    Jettubby Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    Thanks for the info and I'm in the US as well. After several inquires to Dell and finally speaking to someone that undertands English, I found out that my item number 320-0828 is NOT the 1080P. In fact I was told that they are so backordered on the 1080P screen that they are not even offering that as an option. That's it for me and Dell. I was lied to by the sales agent who said she was ordering me the 1080P and the two Order Modification agents who swore that eventhough the description said "900P" that it was the 1080P. :mad:

    I don't know how this company does business? My theory is that they care less about the average Joe as they have huge government contracts. No more for me!

    Sorry, but I'm venting.
     
    Jettubby, Feb 14, 2010
    #3