Just hacked off now

Hey

So without telling a long story, after a lot of delays from myself due to family illness and a delay from dell after awaiting the results of their "investigation" I had an engineer come round today to replacement my screen (and for that matter webcam...since it randomly stopped working....)

I originally had a SEC4457. There were slight but noticeable white lines going through the entire screen which were visable mainly on greys and gradients.

This was replaced with a grainy AUO screen which I had replaced today. I have received another SEC4457 which I am not entirely happy with. The problem is a slight but terribly annoying one and to top it off the viewing angles are (while not terrible) below par.

Is there any hope of me getting a good screen? I could live with it, but I don't want to...and should I have to?

This is yet another Dell UK saga btw

 

keep asking for replacements until they get it right. end of story. if you are not satisfied you need to get another screen...

me? i got a grainy LG screen... But i can live with it b/c at least its not glossy... its all a matter of personal preference... if you cant live with it... DONT

 

Believe me, I don't think that there is any "perfect" screen on the 1400. I thought I was lucky with the LPL0000 LG, but no, I had a s***y wallpaper that until last week when I changed it made it look fine. I'm soo PO'd that I resent having to send in my laptop to have it replaced. I want the quality that I deserve and pay for. Dell keeps pulling these half-arse excuses out of nowhere to justify every possible flaw with this line of XPS, Inspiron, and Vostro notebooks and I for one am so sick of it. How come Apple can get sued for selling a locked iPhone, but there have been, for all that I know, no talk of bringing a suit to Dell, even if only to show that we're serious when we say we want high-quality.