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    Just to make sure... Customer Satisfaction

    Discussion in 'Dell' started by Merranza, Jan 22, 2008.

  1. Merranza

    Merranza Notebook Consultant

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    When does the *30 days* begin for Customer Satisfaction allowing you to change/return your laptop if you want? When the laptop is shipped or when you process the order?

    Can you actually, during that 30 days, change a component of your laptop ie: the screen resolution for example?
     
    Merranza, Jan 22, 2008
    #1
  2. K3VIN

    K3VIN Notebook Consultant

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    I want to know too...
     
    K3VIN, Jan 22, 2008
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  3. MAC5217

    MAC5217 Notebook Consultant

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    Its when it is shipped. You can't change a component, Dell will ship you the same exact laptop config you orginally ordered. If you want to make a change, you'll have to return the laptop and re-order a new one.
     
    MAC5217, Jan 22, 2008
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  4. Merranza

    Merranza Notebook Consultant

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    Is it that hard to return a laptop and reorder a new one then?
     
    Merranza, Jan 22, 2008
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