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    Keyboard problem

    Discussion in 'Dell' started by subhasis, Jul 14, 2021.

  1. subhasis

    subhasis Notebook Enthusiast

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    Dear all,

    Recently my neighbor asked me help about his old Laptop. It originally comes with Vista. Now Windows 7 Home was installed. But there was various problem. So, I decided to install Windows 10 Home.

    After installing Windows 10 it is working well except its Keyboard. Keyboard is doing very mysterious behavior. After restarting it works as shortcut key only i.e pressing ‘E’ opens “File Explorer”, pressing ‘R’ opens “Run”, pressing ‘I’ is opening “Windows Setting”. But Windows key is not stuck physically. Additional keyboard also giving same result. But suddenly sometimes it starts working properly.

    I have uninstalled “keyboard” driver from Device manager but it won’t solve the problem.

    Please help me.

    Dell Inspiron 1525

    Intel Core 2 Duo T5800 2.00GHz
     
    subhasis, Jul 14, 2021
    #1
  2. kojack

    kojack Notebook Prophet

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    I haven't fired up my old 17 acer with the c2d. I will when I am back from our trip. I will see if my old system exhibits the same behavior. What build of windows?
     
    kojack, Jul 15, 2021
    #2
  3. custom90gt

    custom90gt Doc Mod Super Moderator

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    If they keyboard is bad and it thinks the windows key is being pressed then it will do the same thing even when you plug in an external keyboard. I don't know how difficult it is, or how comfortable you are with it, but unplugging the keyboard itself and using an external may point you in the proper direction.
     
    custom90gt, Jul 15, 2021
    #3
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  4. subhasis

    subhasis Notebook Enthusiast

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    Windows 10 Home, Version : 20H2, OS Build: 19042.1110
     
    subhasis, Jul 15, 2021
    #4