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    Kind of urgent...IVT Dell Bluetooth update on Windows Update...

    Discussion in 'Dell' started by gohanssjn, Jul 12, 2007.

  1. gohanssjn

    gohanssjn Notebook Evangelist

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    I installed this optional windows update...IVT Corporation - Other Hardware - DELL Bluetooth Device. Now I cannot see my bluetooth chip, the update is not listed in the uninstall list, and I have lost all BT functionality.

    Anyone have any ideas???
     
    gohanssjn, Jul 12, 2007
    #1
  2. DMAK02

    DMAK02 Notebook Evangelist

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    go to your device manager.
     
    DMAK02, Jul 12, 2007
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  3. DoubleBlack

    DoubleBlack Notebook Deity

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    Start > Computer > Right-Click > Manage > Device Manager > Bluetooth Radios > Right-Click > Properties > Driver > Rollback Driver

    Now this was done from memory, so I may have missed a step, but I think you get the idea...
     
    DoubleBlack, Jul 12, 2007
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  4. gohanssjn

    gohanssjn Notebook Evangelist

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    Ok, I'll give this a try as soon as she reboots.

    Seems to be hanging installing some other update now. Awesome.
     
    gohanssjn, Jul 12, 2007
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  5. swarmer

    swarmer beep beep

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    System restore?
     
    swarmer, Jul 12, 2007
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  6. gohanssjn

    gohanssjn Notebook Evangelist

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    Uh-oh...not listed in the device manager. :confused:
     
    gohanssjn, Jul 12, 2007
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  7. offbase

    offbase Notebook Evangelist

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    Reboot, go to Dell's site and get the original driver file and reinstall.
     
    offbase, Jul 12, 2007
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  8. gohanssjn

    gohanssjn Notebook Evangelist

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    Yeah, trying that now. Says it's still installed, so I have to uninstall the Vista Profile Pack first. Interesting...
     
    gohanssjn, Jul 12, 2007
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  9. gohanssjn

    gohanssjn Notebook Evangelist

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    Going into safe mode to see what can be done. Still not seen by the BT control panel program.
     
    gohanssjn, Jul 12, 2007
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  10. tima903245

    tima903245 Notebook Enthusiast

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    For future reference, don't install hardware updates from Windows Update. Yesterday, I ignored my own long-standing advice on my spare desktop and installed a network card update for Vista, and it killed the NIC. Rolling back the driver restored the original excellent performance, so maybe it will work for you also.
     
    tima903245, Jul 12, 2007
    #10