Laptop shipped..DHL Express Ground?

WTF? Next day shipping not? It's shipping from tenessee, and wouldn't get here next day if they tried their hardest to. My sleeve shipped next day and it was actually next day. Shipped on the 20th, expected the 27th? Free or not, they're going to do something about it.

I don't wanna hear "we didnt have enough time" cause I had next day shipping since the 7th. Proof positive they tell you that **** and change it on their site just to get you to shut up and leave~>

 

this is the 35th thread about the same subject. call Dell and complain to them. get a free coupon. why does everyone insist on starting a thread about this.

 

Wtf? Did I ask you to troll my thread and report to me that their are 35 other threads on the same topic? I think I didn't.

If this is not a concern for you, Don't reply in my thread with a post that contains no on-topic information.

 

i did provide on-topic information. i told you to complain to dell and get a free coupon.

 

What's a free coupon going to do? I'm not going to ask them for a free coupon for no reason. My original shipping was 3-5..they SUPPOSEDLY gave me next day, which was obviously bull****. I just talked to Dell, and the rep says "we will try to get the laptop to you by monday"..I'm like.. how are YOU going to do anything? the laptop is with DHL, you have no power over there process.

 

Next day shipping is a waist of your time and it will not get you your laptop any sooner.

 

wow!! did they actually change it on the site? im getting so worried about mine. this is taking forever.

 

Yes, they do tell you lies, but they also compensate you for those lies. Just call and complain to dell and get a coupon for your trouble. That is all you can do. And when it arrives at the local distribution center just drive there and pick it up and get it a day earlier. There is nothing else you can do, and, honestly, getting a $50 coupon because they said they would upgrade you to next day FREE and not doing it is a pretty good deal imho.

 

Ok seriously b0r you have made so many threads where all you do is complain about this laptop. You have been offered the suggestion to phone dell and try to get some compensation what else can you do? Too bad you're gonna get it a couple days later. If you hate dell so much, as it seems you do, why not just cancel your order and go elsewhere. At least stop waisting server bandwidth with countless threads of complaints

 

Yea, getting old.

 

No wonder people are worried about their laptops and Dell service - a few select people are noisily protesting everything.

There's not much you can do at this point, b0r, other than call Dell and demand some sort of compensation. As you said, it's with DHL now and Dell has no further say about how quickly it's delivered. As a result, the only thing you can achieve at this point is compensation from Dell.

 

This happened to me with my 1520--I called DHL and they expedited it so got here next day anyways. Mine was only a couple hundred miles away, though, so YMMV.

 

Ok, so you think Dell can not do anything, yet you called them anyway? Just so they can hear you cry into the phone?

Try this. Do not complain anymore until Monday comes and goes and you do not have your laptop. Asking for compensation now just makes you a crybaby. It shipped on the 20th, DHL has until the 23rd to Deliver it (one business day), then you have a valid complaint. Right now, you are just wasting people's time with all the crying, go get a pacifier or something.

 

I DEMAND COMPENSATION FOR NO REASON!

Arrggggg.

( I'm typing this on my Inspiron 1520)

 

This happened to me twice, one for my laptop case and the other for my cushtop case. I complained and got $50 credit back for each of them. So f*ck the coupon, ask for money back.

 

i had the same 'next day shipping' sent via DHL ground and got my package on Monday. actually, the package shipped on Saturday, so it wouldn't have mattered to me if it was next day or not as i still would've received it on Monday. This, btw, was from Tennessee to New York City.

 

im confused, on their website it says they have Saturday delivery but... is that even considered a business day? or is that only for customers that specifically noted that it should be shipped on a saturday?

 

Dell doesn't spend the extra money for Sat delivery you will have it on monday. Threads like this are getting old ! Most of the time it doesn't matter if you have overnight or ground your computer will still get to you in the same time.

 

i was just asking sorry to burden you
i was supposed to get it yesterday. anyway, even if dell doesn't spend extra money on saturday delivery, DHL offers the service nonetheless.
thanks for replying anyways.

 

considering the OP was debating whether he would sell the system locally or return it to Dell, i don't understand how he can feel so entitled to additional compensation from Dell. i eagerly await Monday's post where he complains that Dell didn't ship the box in a container of forged steel, nor lined the inside with satin velvet so as to perfectly protect his much prized system.

 

Countless threads of complaints? Are you a ****ing mental retard kid? I have backed Dell in EVERY thread where all these whiners talk about their laptops being shipped ground instead of next day. Please post all threads containing me "whining about my laptop" that I made. Stupid ****sucker rofl. The thread was more or less to point out that if they say they are giving you next day on your laptop, it's bull****. but they do send your accessories next day.

 

Too bad I can't negative rep.

 

+ rep to you for that.

 

ok so pointless threads you have made are

This one

http://forum.notebookreview.com/showthread.php?t=142826
http://forum.notebookreview.com/showthread.php?t=143744
http://forum.notebookreview.com/showthread.php?t=144160
http://forum.notebookreview.com/showthread.php?t=141382
http://forum.notebookreview.com/showthread.php?t=140994


and if I am the mental retard kid, how come you are the one that excessivley uses the ROFL, OMG, WTF, LOL cause that just makes you look oh so grown up and intelligent. Oh ya almost forgot the constant swearing is also another one of those things that they teach you in school. Remember kids if you want to get your point across just cuss someone out it always works

 

My DHL Express Ground 1520 shipped the 16th and I got it the 17th so just chilllll and wait and see if you get it or not

 

Lol I am glad everyone agrees with me !

 

Exactly my point !

 

I have Next Day shipping on the Dell website as well, but DHL shows it as ground express or whatever. However, my estimated shipping date is Monday the 23rd, which would technically make it next business day shipping. On the other hand, I do live one state away from Tennessee, so that could be a factor. Hope you get yours soon b0r, god knows how long we've waited!!

 

We don't need a troll and a thread crapper here like you so BUZZ off.

 

same .

 

I have the same problem, my Ship date was 7/21/2007 and estimated delivery is 7/24. Should I give Dell a call? Or should I call DHL?

 

If it is listed as shipped, call DHL. If it not listed as shipped, call Dell.

 

The 21st is a Saturday and does not count as a shipping business day. Why would you want to call anyone on this? Do all of you actually comprehend how shipping works or you just looking for things to complain about?

 

Express or ground it will get to you at the same time !!!

 

damn.. fedex it says on their tracking that it'll come tuesday.. from sat to tues thats not next business day

 

If this is true, then why does Dell offer the upgrade? A lot of people should be demanding their money back . . .

And to the people who are saying "don't complain," if you had paid the $100 to get your laptop sooner, your attitude might be different.

My computer shipped on a Sunday and I received it on Monday.

 

was it by fedex?

 

Why does Dell offer 4 gigs of ram in the XPS for $760 more ? It's for the uneducated people so that Dell can make money .

 

If it was shipped on a Saturday, then it should come Monday.

 

actually it is: monday is a business day and tuesday is the NEXT business day.......

 

You are correct You win a Kudo

 

just wondering...if it means day after next how come my est ship date is 8/2 and my date of delivery is est at 8/3?

 

You can never pinpoint a delivery date. There are obstacles such as traffic, and delayed flights that occur daily all over the country. They are in the business of making money, and the faster they get a load to a destination, the faster they can get a load back, and the more money the driver makes. So you can bet they are trying their best to get everything everywhere as quickly as possible.

 

It's not quite the same thing. You ARE actually receiving 4 GB of RAM. And I believe there's a disclaimer on the bottom of the configuration pages about it. I don't recall seeing a disclaimer about next business day shipping being the same thing as ground.

 

Are you serious? 8/2 is a business day, and 8/3 is the NEXT business day. Do some of you need assistance with a calendar and understanding how shipping works?

 

My laptop is being shipped by DHL Express Ground and here's what i get. Using my tracking number DHL website says that I refused delivery and then it says the package will be returned to shipper. I have never refused the delivery because the courier has never arrived, i spent the whole weekend at home waiting for my laptop and no one showed up. I called DHL representative yesterday and she said that it is still at their facility and it will be delivered today by noon, like earlier no one showed up. I emailed DELL and DHL and I am waiting for answers. What else should i do? The whole situation confuses me

 

Because they are frustrated. Don't be such a mac user.

 

when they shipped mine saying it was ground but it still came 2nd day