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    Latitude & Precision Service Plans

    Discussion in 'Dell' started by bruceh, Feb 13, 2007.

  1. bruceh

    bruceh Newbie

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    I'm looking to purchase either the Latitude D820 or Precision M65 and wanted to get some information on Service Plans.

    I currently have an Inspiron 5000 and a Dimension 4100 desktop. The only times I have called for support it's been due to hardware problems. Wait time at times have been long 15-30 minutes.

    Will the On-Site Economy plan result in better response or is it the same? Would I have to purchase the Business Standard Plan which includes their Gold Technical Support to get better response?

    Thanks...
     
    bruceh, Feb 13, 2007
    #1