M1210 Optical Drive Died

I have had my m1210 for nearly a year now and havn't had any major problems with it. Just recently my optical drive hasn't been able to read anything, cds, dvds, audio cds, nothing works. When I put it in it attempts to read it and makes a whirring sound for a while, but nothing shows up. I do have deamon tools installed, but disabling the virtual drives doesn't make the drive work. Any ideas as to what could be the source of this problem?

 

Could try deleting the ide drivers. Windows will install them when rebooted.

 

I tried reinstalling all the drives. Any signs of virtual dives are gone. I ran the dell diagnostic which came up fine exept that it could detect/read the CD in the drive (but it just assumed that I forgot to put one in). I took out the cd drive, booted the laptop without it to make sure the drivers were gone, then reinserted it and it still doesn't work. I used a Dell support guide that told me to tweak some registry entries, and that didn't work.

Any more ideas?

 

Call Dell support, and have them give you a replacement drive. You can actually request them to give you the NEC or Optiarc drive because they are the only one that can be hacked to read movie DVDs at full speed and all region enabled.

 

I'm just wondering is the drive showing in My Computer? and/or device manager?

Also have you recently installed itunes or maybe cd burning software?

 

You could try deleting the upper and lower filters from the Registry. Reboot the system aWindows will refresh them for you.

 

@abjam77

Sorry to hear about your situation. I know that this is kind of obvious, but have you tried using Windows Restore to roll back the system to before the problem?

 

It shows up in both my computer and the device manager, but I have not installed any programs like itunes. I have recentely installed synergy,and google web accelerator, but it doesn't seem like those would affect it.

I may have to do this.

Tried this and it didn't work, thanks though.

I'll give it a shot, the obvious thing are the ones that usually end up working.

 

Nothing else worked so dell is going to ship me a new one