M1330 4cell battery incompatible with 8400m gs?

According to the dell site it is: "Your Primary Battery selection does not support your Video Card selection. Please make changes to one of these selections."

I never knew that this was a restriction until now...

 

its a recent development because the 4 cell seem to display really terrible battery life resulting in a lot of complaint hence they took out the option when getting the 8400gs

 

I got it with my order placed on the 28th of June

 

my 4/9 cell order was just upped tp a 9/9 cell gratis

 

did you have to call in?

 

nope when they sent me a confirmation there it was. Im fm canada and they cancel our orders ohhh once a week or so. Thats fixed now though.

 

Hrm, my order's still going through with the 4/9 cell combo along with the 8400M GS. I definitely don't want a 9/9 cell combo. The whole reason was to get a flush-fitting one and one for high capacity. I wanted the 6/9 combo, but they couldn't do it.

Is my order going to inexplicably die on the production line because of this?

 

Prob not...its the 4 cell issue not 6. Im much the same. On arrival I will prob contact XPS support and state that I would rather the 6 than extra 9. They will just send me a six Im sure and i will return the 9.

 

Yeah, exactly. I've got the 4/9 cell on order right now. The two times I've called in since, they haven't given me any grief over it. The 4 cell isn't even listed on the Dell Canada site anymore...

 

i have the 4/9 and i have the 8400 i hope they don't send me 2 9s cause the whole reason was to get the smaller battery so i could have the flush look

 

A 6 and 9 wouldn't be bad though. I wonder if they will upgrade those of us with 4 & 9 configurations in process.

 

I called this morning and the person said.. oh your order is valid. I don't see what you are talking about.

So I walked her through the configurator. Her response was to wait until I got the unit since it was still a "valid" config when I ordered it and I shouldn't worry about the order being canceled and then call in when I get the order and have em swap the 4cell for a 6cell.

Which is better anyways cause I wanted a 6+9 combo but there was no such thing when I purchased and I didn't want a 9+9.

 

So... I should just call a CSR and tell them I want to switch my 4 cell for a 6 cell?

 

I'd wait til you get the notebook. I am afraid to let them muck up the order any.

 

Is this replacement for FREE though?... ... or am I asking too much?

 

Best idea is probably to wait until you get the laptop in hand, call up XPS support and tell them the 4 cell is useless ( ) and since the site doesn't even list them as compatible, you require the 6 cell. It'll probably be a straight exchange.

 

it better be free... or i will pay and then return the 4 lame but ship date is everything

 

I don't know. I do know this...

If it isn't free then I am sending my notebook back.

 

Hopefully XPS support is more helpful than the Dell CSR's that I've dealt with... LOL... thats not asking too much either.

 

I have an XPS 700 (despite the mobo fiasco) the support has been great.

 

Hopefully they will upgrade the battery combo to the 6 and 9 cell.

 

Yeah, quite weird! When I ordered very recently via Dell via the discount page they provide people at my company, there was no warning about the 4 cell batt w/the Nvidia graphics, so I ordered a 4 + 9 cell IIRC.

When I went to a Dell kiosk and tried placing an order, it did warn me about the 4 cell being "incompatible". So, I made that order a 9 + 9 and canceled the 1st order (kiosk had a coupon that brought the price down).