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    M1330 No video on boot

    Discussion in 'Dell' started by bja1288, Oct 15, 2007.

  1. bja1288

    bja1288 Notebook Guru

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    Im not sure when this started happening, but at one point my laptop went into the screensaver, the screenwent weird colors, and then went blank. Sometimes this happens and windows says the video driver recovered from a crash. When it doessnt come back, there is usually no video on boot at all, except for some green lines. The only way to get it back is some sort of a comination of pulling the battery, multiple reboots, giving it time, and trying to boot thru mediadirect.
    Any ideas? i know this problem itself if prevalent with nvidia+vista. is there a fix?
     
  2. Thomas

    Thomas McLovin

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    Do you have the latest drivers?
     
  3. bja1288

    bja1288 Notebook Guru

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    latest from dell...is there a stable one thats newer
     
  4. Thomas

    Thomas McLovin

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    Try a driver form laptopvideo2go.
    There the latest.
     
  5. sleey0

    sleey0 R.I.P. AW Side Topics

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    Sounds like a hardware related problem with your video card. I would call Dell and have them replace it (that is if you already tried diff drivers with no success).
     
  6. Dell C.A.

    Dell C.A. Company Representative

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    Hi,

    My name is Todd and I'm with Dell's online outreach program. Were you able to try the other drivers someone suggested, and if so, did it help?

    If not, you can either PM me here or email me at [email protected] and I'll be glad to try to help you. Please include my first name (Todd) in the subject line of the email or PM so it can quickly be routed through to me. Include a reference to this thread and the service tag of the system so I can pull it up in our database.

    Thank you,

    Todd

    Customer Advocate
    Dell, Inc.

    http://direct2dell.com/one2one/archive/2006/11/19/3648.aspx
     
  7. tom_88

    tom_88 Notebook Guru

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    I have the same exact problem on my M1330 now... Did you get it fixed? Anyone else had the same problem?
     
  8. tom_88

    tom_88 Notebook Guru

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    I just found out that going back to the old driver seems to help me... Although... does this mean the new driver is flawed or is my hardware flawed?

    The problem started after windows update downloaded and installed a newer driver for my graphics card… Then the problem started. So I tired upgrading to dell’s newest driver for the 8400gs and that driver was probably identical to the driver I got off windows update. So the newest driver still had the same issues. However rolling back to the original driver helped! This sucks… I hope it’s not the hardware’s fault… Lately I have been having lots of problems with Nvidia graphics cards…
     
  9. sinstoic

    sinstoic Notebook Deity

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    Return the notebook and get a new one!
     
  10. tom_88

    tom_88 Notebook Guru

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    I would but I’m very impatient... and besides I still have almost a year of warranty left + I’m curious to find out the real problem with it...

    I will wait and see what the next driver does to this laptop…
     
  11. tom_88

    tom_88 Notebook Guru

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    Well... it was a hardware issue after all... so I called dell and they had a technician over the next day to put in a new motherboard (since the video card is soldered onto the board) And now all is good... sort of... when the tech put the comp back together he didn’t test to see if everything works... and sure enough my touch sensitive media buttons are dead... he is coming back tomorrow to fix that also...

    Problem Solved...