The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    M1330 cannot hibernate in Vista

    Discussion in 'Dell' started by sinstoic, Jan 18, 2008.

  1. sinstoic

    sinstoic Notebook Deity

    Reputations:
    214
    Messages:
    1,028
    Likes Received:
    0
    Trophy Points:
    55
    Unlike other threads which state their notebook cannot come out of hibernation, my notebook cannot go into hibernation. Whenever I hibernate, it just locks up the computer (Lock here means the same things that happens when you press Win Key + L). I changed Password Protection on Wakeup to Don't require a password and now the notebook just continues to in the Desktop screen without hibernating. It is as if I haven't done anything. Sleep and Shutdown work fine.

    The system was working fine with factory install but this problems seem to have cropped up after I reinstalled the OS. I have tried only Dell's drivers and let Windows Update update to the latest versions. I even tried LaptopVideo2Go's drivers for the nVidia video card but the problem persists. Currently the notebook has the latest drivers installed by Windows Update.

    How can I find out which driver, utility or application is causing this issue? How do I resolve this issue?

    Problem Solved

    I disabled all non-microsoft startup programs and services and checked Event Viewer and found Error for volmgr.

    I proceeded to uninstall the following Dell Drivers I had installed during the initial installation of the OS:
    R154200.EXE (Intel Matrix Storage Manager Driver 7.0.0.1020 A02)
    R154164.EXE (Intel Turbo Memory Driver 1.0.0.1082 A00)
    R154200.EXE (Intel Matrix Storage Manager Driver 7.0.0.1020 A02)

    I then installed the following Intel drivers:
    Intel Matrix Storage Manager 7.6.0.1011
    Intel Turbo Memory 1.5.0.1013

    My notebook now works perfectly and there are no issues with sleep or hibernation.
     
  2. pixelot

    pixelot Notebook Acolyte

    Reputations:
    3,732
    Messages:
    6,833
    Likes Received:
    0
    Trophy Points:
    205
    You may need to ensure that Hibernation is enabled. Look up enabling hibernation in the Windows Help and Support.

    cheers...
     
  3. sinstoic

    sinstoic Notebook Deity

    Reputations:
    214
    Messages:
    1,028
    Likes Received:
    0
    Trophy Points:
    55
    Yes. Hibernation file is there as well as the hibernate option is present on the start menu. I even tried powercfg -h on in the command prompt, just to be sure. I also read Microsoft's KBs and still have issues. I believe this could be due to some driver as I tried disabling all non-Microsoft startup programs and services but the problem continues.

    How do I find out which driver is causing the problem?
     
  4. yasdaz

    yasdaz Notebook Evangelist

    Reputations:
    38
    Messages:
    328
    Likes Received:
    0
    Trophy Points:
    30
    Unfortunately the only sure way that I know of is to reinstall windows, testing hibernation after every program and driver. It takes time but will give you a solid picture of what is causing it.
     
  5. mia4l

    mia4l Notebook Evangelist

    Reputations:
    0
    Messages:
    329
    Likes Received:
    0
    Trophy Points:
    0
    have you tried calling dell tech support. You should call them before reinstalling windows
     
  6. ZoinksS2k

    ZoinksS2k Notebook Virtuoso

    Reputations:
    525
    Messages:
    2,223
    Likes Received:
    1
    Trophy Points:
    56
    You might also try deleting the hiber file and making a new one.

    Right-click on your C drive, select properties, Disk Cleanup. Select the option to clean the hibernation file. Once you nuke it, reboot and run this command in a CMD prompt

    powercfg -h on

    Try it again

    If it still doesn't work, set the bios back to defaults and use a standard power plan.

    Lastly, make sure you have the Dell chipset drivers installed. Hibernation can be tricky when the USB devices go to sleep.
    http://support.dell.com/support/dow...1&impid=-1&formatcnt=1&libid=27&fileid=205326
     
  7. RubberDuckyGirl

    RubberDuckyGirl Notebook Enthusiast

    Reputations:
    9
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    15
    Bah... reinstall windows anyways. gets rid of the bloatware.. always a plus.
     
  8. Technikal

    Technikal Notebook Enthusiast

    Reputations:
    9
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    15
    Do you have the Intel x3100 graphics option? If so, the most recent driver from Intel screws up hibernate. Try downloading the one posted at support.dell.com - fixed hibernate on a clean install of Vista for me.
     
  9. sinstoic

    sinstoic Notebook Deity

    Reputations:
    214
    Messages:
    1,028
    Likes Received:
    0
    Trophy Points:
    55
    My hibernation stopped after some windows Update. No idea which one.

    Why? I have already reinstalled.

    Done that. Still not working.

    Didn't help.

    I have nVidia 8400.

    The system was working fine with factory install but this problems seem to have cropped up after I reinstalled the OS. I have tried only Dell's drivers and let Windows Update update to the latest versions. I even tried LaptopVideo2Go's drivers for the nVidia video card but the problem persists. Currently the notebook has the latest drivers installed by Windows Update.
     
  10. Technikal

    Technikal Notebook Enthusiast

    Reputations:
    9
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    15
    Have your checked the 'Event Viewer' and/or the 'Problem Reports & Solutions' areas under Vista to see if it narrows down exactly what's causing the failure?
     
  11. NotebookYoozer

    NotebookYoozer Notebook Evangelist

    Reputations:
    83
    Messages:
    536
    Likes Received:
    0
    Trophy Points:
    30
    hahahahahahahaha
     
  12. sinstoic

    sinstoic Notebook Deity

    Reputations:
    214
    Messages:
    1,028
    Likes Received:
    0
    Trophy Points:
    55
    What was funny? Anyways, I solved the problem and have updated my original post.
     
  13. sinstoic

    sinstoic Notebook Deity

    Reputations:
    214
    Messages:
    1,028
    Likes Received:
    0
    Trophy Points:
    55
    I checked Event Viewer and found Error for volmgr. I later realized that this was due to Intel Matrix Storage Manager and Intel Turbo Memory drivers.