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    Modifying an order

    Discussion in 'Dell' started by fred2028, Jul 4, 2009.

  1. fred2028

    fred2028 Sexy member

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    Just curious:

    If I ordered a Studio XPS 16 yesterday and I want to change some parts on it, I can just call Dell up and request that right?
     
    fred2028, Jul 4, 2009
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  2. Cin'

    Cin' Anathema

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    Once your order is *in place*, and you have a Order Number, etc. Any changes made to your lappy will usually cause your current order to be *canceled* and a new one made.

    The only thing that will basically not cause a cancellation, would be something like an upgrade in shipping.


    Cin ;) :)
     
    Cin', Jul 4, 2009
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  3. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    yes, you can call anytime before it leaves the facility, that is, shipping.
     
    Luke1708, Jul 4, 2009
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  4. Cin'

    Cin' Anathema

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    Luke, for clarification...You can usually change the shipping (upgrade), if a Rep does this for you.

    Any and all other changes..once you have an order number, will cause your order to be canceled, and you will have to create a *new one*.

    Even, when a Dell Rep contacts you stating they have to make a change to your order...it is considered a *refresh* thus resulting in a fresh order, with a new order number.

    Cin ;) :)
     
    Cin', Jul 4, 2009
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