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    More proof that Dell Screens are worst in Industry.

    Discussion in 'Dell' started by n19htmare, Oct 8, 2007.

  1. n19htmare

    n19htmare Notebook Evangelist

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  2. opnr2000

    opnr2000 Notebook Consultant

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  3. Raphie

    Raphie Notebook Consultant

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    So what is your point? 2 different panels? 2 different RGB and brightness /colortemps settings? i don't get it? which one is worse and why?
     
  4. Gilliann

    Gilliann Notebook Consultant

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    what res screen is that?

    It looks like you may just need some colour calibration, but its hard to tell from the pics. I just ordered a dell, I know its a gable as far as the screen goes, the wsxga+ screen at the kiosk in the mall looked great, but mine could be a different story, but if its bad I have something I can compare it to so my complaint has some validity.
     
  5. coriolis

    coriolis Notebook Nobel Laureate

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    Errrr, you do get what you pay for. The screens are decent, obviously not the best but for what you pay, you simply can't expect spectacular things.

    It's like comparing a Corolla to an A4 :eek:
     
  6. Raphie

    Raphie Notebook Consultant

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    I think the screens are in general really good to begin with... the are also not that many manufacturers left over producing screens, hence you will find often the same screens in either HP, Dell or Lenovo? why the rant and rave?
     
  7. n19htmare

    n19htmare Notebook Evangelist

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    HP is a AUO
    Dell is LG Phillips

    Both are brand new out of the box. Neither had any calibration or anything.

    The whites on the HP are much brighter, more vivid, bright.

    On dell The whites as well as the picture it self, is dull, no whites and colors.

    To top it all off, dell is grainy....

    Both laptops are WXGA and cost the same.
     
  8. sleey0

    sleey0 R.I.P. AW Side Topics

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    Hate to tell ya, but Dell uses AUO as well.....
     
  9. coriolis

    coriolis Notebook Nobel Laureate

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    May cost the same but component wise, the Dell is a much better deal.
     
  10. n19htmare

    n19htmare Notebook Evangelist

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    Hate to tell ya, You can check who made you Panel.

    Dell is LPL0000
    Hp is AUO2344

    Specs are the same, so is the cost. I had dell Price match my HP. Because I wanted the Non-flashy simple black notebook.....but I'm just disappointed to see that HP at the same cost offers a better screen.
     
  11. svärige

    svärige Notebook Enthusiast

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    he he he.........all this screen madness....look here...

    (i only summary about Dells 17")...first i had a Matte AUO 17" who was bad, then i got a Matte LG who was better, then i got a True life who was even better then the LG.
    BUT one friend to me (who bought his 9400 in Spain, got a AUO (glossy) who is the best i ever seen)...what i mean is that Dell have the same screens like many computer brands....example Vaio XBright comes from LG, and so on.

    so thats really false that Dell should have only Bad screens............ive read about many many people who have True life (and some Matte LG screens) who blows everything away.....................

    AUO have for example one of the best 17" wxga+ screen you can get. LG have some realy good wsxga+, Samsung & Sharp have some realy good 17" wuxga...and so on.
     
  12. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    Dell uses LG, AUO, SEC, Sharp, and Toshiba for LCD panels.

    If you ask for a replacement, you MAY/MAY NOT get better panel, and chances of getting different manufacturer is pretty high.

    I'm not trying to take sides here, but on your pic, Dell's white looks white while HP looks little yellowish.
     
  13. lambchops468

    lambchops468 Notebook Evangelist

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    replacement of laptop OR replacement of screen....

    replacements of screens usually use the same manufacturer, I even asked for a different one and the lady said they'll use the same, and then they made me talk to the manager who said ok LG. guess what? LIES!!!! I got an AUO.

    anyways, nightmare, retake, but first tell your camera to turn off white balance or use the one closest to real life, and people viewing, check your monitor/video card...video card gamma should be all the same for every color, screen should be 6500K
     
  14. ACHlLLES

    ACHlLLES Notebook Virtuoso

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    My first M1330 had CMO, I asked for Toshiba and got one.

    My guess is, tech supports have no control over parts, and it was my luck that Toshiba was in stock.

    If OP is still in 21 day period, ask for system replacement and see where it gets him.
     
  15. B2TheEYo

    B2TheEYo Notebook Deity

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    Conveniently, the Dell is sitting lower then the HP, and if you stand up, right now with your laptop sitting on a desk, the same damn thing will happen as is happening in this picture (DELLHP1.JPG).. The colors distort and so does the tint, it's all about the viewing angels. Laptops should have crummy viewing angels for privacy reasons anyways.

    Heres a question for the OP -
    Was both laptops plugged-in?
    Were they both at full screen brightness?

    Because Frankly, in all the other pictures, both screens look alike, just slightly different temperature setting and one set at a brighter setting.

    All computer companies, besides a select few buy they're screens from all the same manufactures. And they sure as hell don't make one batch with an extra pinch of sugar and others sour on purpose, it's a massive assembly line.

    If anything the issue going on with Dell is they bought a batch of lemons or bought a batch of screens pulled off the assembly line due to defects and the company originally thought they had fixed the issue but horribly mistaken.

    Plus pictures from a point and shoot camera ain't gonna capture the screen exactly as it is anyways. I have troubles doing it with my Cannon Rebel, never mind a middle of the road consumer camera.

    The grain issue has something to do with the manufacturing process, not sure off the top of my head but that sparkle or oily look is caused by something along that stage.
     
  16. capntang

    capntang Notebook Guru

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    I can see the reasoning behind that, but wouldn't privacy be better addressed with worse horizontal viewing angles? Personally, the horrible vertical viewing angles on laptops these days is one of my biggest gripes. When the vertical viewing angle is so narrow that it becomes impossible to have the entire screen clear at once, usability takes a nosedive. It's not just a problem with Dell, either. I'm looking for something to replace this Vostro 1400, but finding any 14" notebook with a WXGA+ screen and better viewing angles is proving to be a real problem - even on the pricier, truly business class machines.

    I would gladly fork over another $100 if it bought me something other than a TN LCD with a mirror-like coating that would make Oakley jealous. With LCD advancements coming as far as they have, it's a shame that more of them haven't made their way to laptops. I'd be all over one of those IPS Thinkpads if they still made them.
     
  17. 000111

    000111 Atari Master

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    n19htmare- get out while you still can. i have had dell lie to me as well. said they would change out my SEC3350 for another manufacturer, preferably LG. did not do it.

    i don't know why dell reps would tell you they can do something they just cannot do. confusing. the new dell laptops are a disaster. maybe they will fix the problem, but they certainly haven't yet.
     
  18. n19htmare

    n19htmare Notebook Evangelist

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    brightness on both laptop was 100%. The HP cannot get any brighter and the Dell cannot get any brighter.

    THe HP is not yellowish white, its Bright pure white while the Dell is a faded/grayish white with slight graininess.

    Like I said, i know what I am looking at its tough to express it to someone who has not seen both screens.

    Anyone in the area is welcome to take a look and see how much different the Dell screen is (Crappier).

    Its as if Dell reaches a brightness level and just STOP while the HP keeps going making the screen bright and the whites more vivid.

    By the way, both laptops have 8400gs and under the Nvidia control panel, settings are the same for both screens.

    Go look at Hp/Compaq forums, I did not find any "grainy" screen threads. or even threads with screen problems. Doesn't that kinda make you go hmmmmmmm
     
  19. 000111

    000111 Atari Master

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    it is pretty obvious that dell is skimping on the LCDs. i wish they would just admit it.
     
  20. Samuel613

    Samuel613 Notebook Evangelist

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    To me, the Dell looked better - whiter white, but maybe that's just me.

    I saw a friend's Vostro 1500, and his 1440x900 AUO screen looked perfect.
     
  21. B2TheEYo

    B2TheEYo Notebook Deity

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    Well, my replacement screen and cover arrived just 20 minutes ago. All I gotta say is if I received a lemon - n19htmare, 000111 I invite you to riot the Dell main office with me, because I will go ape sh!t on the situation.

    So hopefully, the grainy screen club wants a new member cuz I got a feeling I'll be joining y'all. We'll see.
     
  22. 008

    008 Notebook Geek

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    So is the HP uses AUO and Dell uses LPL? Are they both 14" Wide glossy screen?

    Okay you had answered the question and as I suspected. The HP is SEC. I am surprise to see LPL has similar problme as AUO. Your problem is the sparkly background that makes the screen grainy. The links (blue texts on white bacground) are sharper on the HP, even it is further. Before someone argue this is because of focus of the camera, check the Windows title texts. Both HP and Dell are about the same. The sparkly problem affect white background the most.

    SEC also has a warmer white balance that most people prefer. You can try to reduce the blue channel to make the LPL looks better.

    I see this problem affect both HP and Dell but Dell seems to have a large AUO inventory when they released the new Inspiron and Vostro, bad timing.

    On the bad side, SEC has serious light leak problem at the bottom. You can win all :(



     
  23. 000111

    000111 Atari Master

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    i went ape ****. didn't go me any good. i also went to dell. they have a plant here in nashville and i went there. didn't help. place was locked down like fort knox. i imagine it's something like trying to ***** at the president. hard for your average joe to get an appointment. hehe.

    let us know. join the grainy club.
     
  24. surfasb

    surfasb Titles Shmm-itles

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    If you used something more reliable and less fickle than your eyes, I'd read this thread. but this just comes down to opinion. There are too many factors in testing screens by saying which one LOOKS better. It just boils down this thread to a rant or rave.
     
  25. n19htmare

    n19htmare Notebook Evangelist

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    I'm sorry i meant AUO... i corrected this a few posts down.
    HP is AUO2344

    You can replace AUO with SEC and still hold true on how crappy DELL AUO screens are vs. HP AUO screens.

    The text, images, whites everything is much shaper, clear on the HP (AUO panel).

    The thing is HP is using LPL000 (friend has it), AUO, SEC and does have the problems.
    Like I said, you dont hear about screen issues in HP forum.

    Yes, both laptops are identical in specs. both are 14.1"

    I can't seem to justify that the Dell screen is better after having seen the HP screen. It's night and day difference. The thing is people dont complain because they have not seen a "good" screen so they settle with what dell gives them. Which in my opinion is not right.

    Another theory I have is that Dell's 100% brightness level could be HP's 75% mark. because i feel if I could keep increasing the brightness on the Dell, it would get to HP's brightness mark but it just stops while the HP keeps getting brighter and brighter. This could be non LCD but rather an inverter issue? any ideas?
     
  26. n19htmare

    n19htmare Notebook Evangelist

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    Please advise what I should use?
     
  27. n19htmare

    n19htmare Notebook Evangelist

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  28. mux1

    mux1 Notebook Consultant

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    You are right, no one is going to pay attention to someone that is going to "go ape sh!t on the situation". Welcome to the world of liquid crystal displays. Amongst the millions, there are bad apples...just like people.

    BTW: My LG WSXGA is very nice
     
  29. 000111

    000111 Atari Master

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    hahahahaa... i think you did read the thread, and you bumped it. nice.
     
  30. B2TheEYo

    B2TheEYo Notebook Deity

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    You obviously misunderstood my meaning of going 'Ape ****'..lol

    Well, I got my new screen installed. The cracked one, along with the mangled finish lid are in the box and awaiting pickup. Hopefully, I don't do the same thing again, it was magic getting Dell to replace and send out the parts on a consumer damage issue.

    And well, sorry 000111! Looks like I won't be joining the club. This screen is drop dead gorgeous, and to empathize on how great it looks, I'll put it in the only way I think is suited - I'm creaming my pants, looking at it. It's a LG just like the one I broke :rolleyes:.


    n19htmare,
    You mentioned that the dells max brightness is only, 75% what the HP is capable of? Try raising the brightness level in the nVidia control panel..That'll give you a bang.

    It is a possibility it's a inverter switch problem. I didn't think of that!
     
  31. 000111

    000111 Atari Master

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    b2, you lucky dog. good for you!
     
  32. B2TheEYo

    B2TheEYo Notebook Deity

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    Tehe, thanks .. now we need to setup some of you guys up with better panels.

    I'm gonna poke my nose around tomorrow when I call Dell, maybe I can get some info on this screen issue, I hope. :S

    doubt it.. CS reps, no matter what company, they all say different things.. It's a wonder they can keep track of if they're a computer company or bakery. With that aside, they do supply great service.

    we'll see..
     
  33. 000111

    000111 Atari Master

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    a good screen would be great. right now, dell won't even call me to set up the return. lol. they were supposed to call last friday, monday at the latest. well, it's not monday anymore.

    if i could get a decent screen with little effort i would go for it, but i just don't have the desire to go around with anyone at dell about it anymore. i am hopeful that at least they can come through on one thing they said and take this blasted thing back!

    this whole thing has left me a bit disillusioned with the whole laptop thing. i may just wait awhile to pick up another. haha. i'll be sure to get a copy of XP before it is no longer possible though.

    dell, i think you have my stapler.
     
  34. n19htmare

    n19htmare Notebook Evangelist

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    Is your screen WXGA?

    The brightness in nvidia is not right, it just makes everything milky rather than bright.

    Could very well be a inverter issue where it keeps the voltage down (keep the temps down), the end result is longer battery time at the cost of lower brightness EVEN at max setting.
     
  35. s2p4

    s2p4 Notebook Enthusiast

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    Well of course the Corolla is more dependable. Once the A4 runs out of warranty, it is no longer worth the time and money to fix the thing. :p

    But cars aside, I hope my Vostro 1400 doesn't come with a grainy screen... I don't wanna waste time with Dell's CSR and what not.
     
  36. B2TheEYo

    B2TheEYo Notebook Deity

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    n19htmare, yes I got a WXGA, 1280by800 - I got it small just so it's less strain when doing occasional gaming - that and I'm not a fan of super high resolution small screens.

    Laptop screen calibration is a nightmare, LOL.. hahaa.. They need to have the menu system to change settings as they do with desktop panels and TV, you know what I'm talking about.


    000111, I wouldn't blame you the least bit on giving up hope. You sound like you really wanna keep it but the screen problem is just to much of a bs issue to deal with. You gotta keep on those CS-R like mad, think of them as 8 year old kids you have to watch and check on every 10 minutes.

    I have an idea, try calling talking to a supervisor, ask if a tech can come to you're house and swap the screen, ask if he can bring 2 different screens. And try both, I don't imagine they can get worse, but I'm not gonna get you're hopes up, lately anything seems possible..LoL! They'll likely bring the cracked one I just sent out!

    But waiting sounds like a good idea once you send yours back. Once all the bad screens are flushed away from the warehouses, they'll have nothing but good ones, I'd hope.
     
  37. n19htmare

    n19htmare Notebook Evangelist

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    I'm probably going to stick with the Dell because of it's other Positives.
    I'll just have DELL replace the screen later on down the road.

    What Calibration programs are you using? I got one on DVD but its more towards LCD TVs.

    Anyway to unlock more options in the Nvidia Control panel. It is kind of limited.
     
  38. 008

    008 Notebook Geek

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    AUO 14" WXGA+ is grainy. Your HP probably has a WXGA. Also the time of manufacturing may make a different too. I read some conflicting report from users recently, they swear their AUO WXGA+ they just got are silky smooth.

    It's nothing about brightness. You issue is the sparkly background.

    As far as white balance is concern. Some can argue the cooler white balance is more accurate. Whereas the AUO/SEC has a red/yellow tint. But I am with you, I prefer warmer color on the HP. You can improve yours Dell by reduce the blue intensity.



     
  39. Sirius_GTO

    Sirius_GTO Notebook Deity

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    This thread, no no.
     
  40. BoulderGeek

    BoulderGeek Notebook Guru

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    It's all in the eye of the beholder.

    You're discussing subjective intangibles. Each person will see it differently depending on their eyes. And, expectations probably have a lot to do with it.

    For my money, no LCD looks as good as the Sun Trinitrons I have used for he last 15 years. I use a Dell20.1" widescreen LG panel for my main computer use, these days. It's good, but not stellar (compared to color-matchable CRTs).

    If my WSXGA+ looks as good as the 20.1", it will be just fine for a laptop.

    It's funny to me how many people whine and complain about the smallest hardware issue, yet you have no problem with spending hours maintaining Windows and dealing with all of the kruft associated with Microsoft's complete lack of ability to make a reliable OS.

    Windows: different flavors of the same dog poo since 1989.
     
  41. DerKaiser

    DerKaiser Notebook Geek

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    I think you haven't seen the really bad screens that Dell is sending out. I mean, I could live with light leakage, uneven backlighting, bad viewing angles and grainy appearance, but I can't accept all four problems.

    I'm not a very picky person either. I don't really see much difference between 720P and 1080P, I have no problem with a 6-bit versus an 8-bit LCD monitor.

    I don't expect a perfect screen, but I do expect quality comparable to other similarly priced notebooks. Having visited 3 or 4 retail stores to look at laptop screens, I can say the my Dell's screen is noticeably worse than nearly every laptop screen I've looked at. I've looked at HPs with AUO screens that were gorgeous. Every Toshiba, Sony, Gateway had a nicer looking screen than my Dell.

    So, my first replacement laptop is arriving today. If the screen is crappy again, the question is replace or return.
     
  42. Raphie

    Raphie Notebook Consultant

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    my advice: put a lot of TL based light in your house when you start comparing, at home, screen do look always different than in shops.

    I personally think Dell is top of the league. They are not the nbr1 display manufacturer for nothing you know.....

    I own a XPS-M1330
    Inspiron 6500
    Latitude D430
    3007HC-wfp flatpanel
    2407HC-wfp flatpanel

    Neither had any problems with any of the above screens, or the ones in my predeced Dell gear. And yes I AM picky, VERY picky
     
  43. GWT

    GWT Notebook Consultant

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    If you're going the HP route and want XP, you can still get it on their business laptops, pre-installed. The Pavilions only come with Vista and you probably know what a big hassle it is to downgrade those.
     
  44. DerKaiser

    DerKaiser Notebook Geek

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    Comparing laptop screens to flat panel monitors is irrelevant. I love my Dell LCD monitor at work. Every other one I've seen looks great. That doesn't change the fact that my laptop screen sucks (under any kind of lighting).
     
  45. zfactor

    zfactor Mastershake

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    WHAT??? dell does not make any of their own screens... they ARE ALL OUTSOURCED FROM DIFFERENT MANUFACTURES.. no offense.. but i had to make sure this was known for people who do not know.. dell doesnt actually make any of their own stuff its all outsourced...
     
  46. n19htmare

    n19htmare Notebook Evangelist

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    The thing is if you got a good screen and never even seen what a bad screen looks like. You are not going to talk badly about Dell because they satisfied you. You got lucky or whatever.

    But there are tons of us who have gotten bad screens and compared them. And trust me, If you had a Grainy, leaky, screen with crap viewing angles, you'd be throwing a fit.

    Whats worse? My cousin got one of those $399 laptops and her screen looks better than my dell which is a $1000 laptop. Go figure.
     
  47. Raphie

    Raphie Notebook Consultant

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    Guess what?!? all manufactures do :p

    Tell me something new..... But Dell is stil the nbr 1 display vendor worldwide according to IDC and Gartner, so bigger than SAMSUNG, LG or HP branded displays.....

    Maybe ive just been lucky with every single panel i recieved from Dell.... I just think there is a bit too much Dell bashing going on here. Every vendor uses the same component suplliers in taiwan, Dells "problems" are no smaller or bigger than any of it's competitors. Or should we now start a Levono or HP bash as well?
     
  48. n19htmare

    n19htmare Notebook Evangelist

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    Order a Vostro 1500 with WXGA+ panel and you'd be in for a surprise.
     
  49. Raphie

    Raphie Notebook Consultant

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    I did not see the Vostro screens yet, so can't judge on them.... will try to find a real life Vostro and have look. Might just be a specific panel type, As Vostro is extremely low cost...
     
  50. DerKaiser

    DerKaiser Notebook Geek

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    The fact that Dell is the number 1 display vendor in the world is irrelevant to the fact that they shipped some poor quality screens with the Vostros.

    People are bashing Dell because they expect better and they're frustrated that their really nice new Vostro is hobbled by a poor screen. My story had a happy ending (see my new thread) but others have not been so lucky.
     
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