I own a 4 year old Dell Inspiron 1525 laptop with 2 gb RAM and core 2 duo processor with windows 7 installed. and this time my laptop has gone real bad. I was working normally when it hanged, which never happened with me before as I take care of the load on the laptop. I had to force shut down by pressing the power button. Then when i tried to turn it on, it didnt. The charging light and power light would turn on , even the num lock would turn on, the cd drive would also blink and then all the lights would go away. then after nearly 3-4 secs it would automatically start and the lights would turn on with no display. this time the num lock and power lights are on all the time. to turn it off I have to long push the power button.
I removed the 2 RAMs and even tried to boot from a single RAM. i even tried interchanging the RAM slots. Then it works haywire, sometimes it starts sometimes it doesnt.
But when it starts it worked normally. Though it hangs sometimes. I ran the windows diagnostics memory test, it said "Preboot system Assessment complete.No diagnostic utility partition identified. Please select ok to reboot".
I tried running the system in safe mode with a single RAM, but then it hangs just after a minute or two of usage. Same when i tried with 2 RAMs.
Then I even tried to reinstall the windows with one RAM, but it hanged. Then i tried again with both the RAMs but while expanding the files it never moved beyond 0% and then gave an error - "Windows cannot install the required files. The file maybe corrupt or missing.Make sure all the files required for installation are available and restart the installation. Error code 0x80070017."
I thought the problem might be with the CD so I tried again with a different windows CD but the same error came up. I had even formatted both the disk partitions completely.So now when the laptop starts it goes to windows boot manager and shows the message that "windows failed to start.a recent hardware or software change might be the issue. to fix insert te windows installation CD. The status is 0xc000000f.
Info : the boot selection failed because a required device is unaccessile "
Now when I have removed the battery and try to turn it on with just the adaptor plugged it, it doesnt start at all. Even after putting in the windows CD. Please help !! I am having sleepless night with my laptop gone bad.
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Thanks & Regards
Neha Arora
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Commander Wolf can i haz broadwell?
You might be lucky and just have memory that's gone bad. Have you been able to memtest the DIMMs you have, or try running the machine with know-good DIMMs? Otherwise it's almost certainly your mainboard going out.
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Hi Neha,
My name is Rathish and I am working with Dell Social Media Team. I got to know from your post that your computer has multiple issues. It doesnt turn on at all sometimes and if it turns on it just gives a black screen.
As you have also mentioned in the post that you have removed the memory and also have tried booting the computer with one memory but still the same issue.
The first step I request you to try is to shut down the computer and remove the power cable and the battery then hold the power button for 15-20 seconds and put the battery and the adapter back in and try and start the computer.
I also request you to kindly run the Preboot system assessment test again which you ran before.
The easiest way to run the test is to press and hold the FN key (function key) and then press the power button once and keep holding the FN key till you see the test running on the screen .
Please let me know the error code which you are getting. So that we can help you further.
Thanks & Regards
Dell_Rathish_c
Dell Social Media Responder
My Dell Inspiron 1525 laptop not starting up !!
Discussion in 'Dell' started by nehatinaarora, Jul 22, 2012.