My first issue with the 6000d

The Enter key keeps falling off my keyboard. Its kind of annoying, it has done this twice now and I had to re-snap it in. Seems like the keyboard is just cheaply built.

 

Granted, that since I've got this notebook last monday it instantly became my only PC (as I ordered it to be a desktop replacement), so its seen about 6-8 hours of daily usage (I use AIM a lot as well as Visual Studio), but I did not drop it or hit it or anything like that.

I don't want to ship it back to them because I've already installed Office 2003 and Visual Studio 2003, both of which require activation and I cannot activate again (MSFT lets you activate them usually on two or three personal machines per 1 license after which their system wont let you do it anymore, which I already have on my desktops, and my laptop is using the final license for both). I'll be damned if they end up sending a new machine and I lose all that!

Besides, everything else performance wise is just fine and dandy. The keyboard does feel cheaply made though, it did from the start but I didn't pay much attention to it.

I am thinking that if this just keeps happening I'll put some sort of adhesive substance on the microscopic hinges that snap in place before I resnap it, I don't know.

I guess its just a heads up to others considering buying this machine, that it might not be well suited for heavy use that involves a keyboard.

 

LOL, that's terrible for such a thing to be happening on a new notebook. You should call Dell and ask for a resolution to this, it's a brand new machine and unless you've forced the key off in some manner it should not be falling off.

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if you want you could always ask them to ship a new system minus the hard drive. They are easy as pie on laptops to swap out and then when the new one comes in, just pop your old one in. Should work the same if its the same system, i wouldn't see a problem.

*Dell Inspiron 9300, P-M 1.86ghz 533mhz FSB, 1GB DDR2 533mhz ram, 17inch UXGA+ screen with TrueLife, 256mb Nvidia GeForce 6800, 60gb 7200rpm drive, XP Pro SP2, WiFi*

*Sony MDR-G74SL Headphones for music and gaming, best 40 dollar pair i have ever bought!*

 

purchase ghost 2005 and create an image of the harddrive, and then ship it back to them.

 

You don't have to send it back to them....if it's under the 21 day period, then just call CS and have them send out a replacement keyboard...they send instructions with it and its a 5 minute job.

 

Which is precisely why I got the on-site warranty.

cheers,

yass

 

I actually was happily supprised by the keyboard on the i6000, I think it has a nice feel and I am used to thinkpads. Also, two co-workers with 8500 and 8600 inspiron told me the 6000 has a better keyboard then what they are used to. I just wish Dell would include the track stick pointer in addition to the track pad like they do on the Latitudes. Because it does not was the primary reason I got the bluetooth, this should make it as easy as possible to use an external mouse and lessen the neeed to use the track pad. The stick is really nice because you can mouse without having to move your land from the normal typing position. Much more efficient for power users all though it does take some time to get used to.


Inspiron 6000d
PM 760(2.0GHz)
15.4" WSXGA+
1 GB RAM (pc2-4200 533mhz from crucial, it works)
64MB ATI X300
60GB 7,200 RPM
CDRW/DVD
Bluetooth
2200
XP pro