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    My order of a XPS 15z was delayed! From 12 to 23 days!

    Discussion in 'Dell' started by pepemosca, Oct 9, 2011.

  1. pepemosca

    pepemosca Notebook Evangelist

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    Hello,
    Good morning.

    I would like to understand why my order placed and processed on the 09/28/2011 which was first estimated delivery on 10/10/2011 is now updated and delayed until 10/21/2011.
    My computer, an expensive one, is now delayed 11 days more.
    My system is a Dell XPS 15z with the top specifications.

    As you can notice on my purchase order, I ask for the next day shipping, that was because I have process depending on this new computer. I have a time schedule attached to this expensive computer.

    What can I do?
    I already posted my case on:
    My order of a XPS 15z was delayed! From 12 to 23 days! - New to the Community Forum - New to the Community - Dell Community
    and send an email using this form:
    Dell - Customer Service

    What else can I do?

    Thanks.
    Kind regards,
    pepemosca
     
    pepemosca, Oct 9, 2011
    #1