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    My recent Dell order experience

    Discussion in 'Dell' started by lzrsfa, Dec 16, 2009.

  1. lzrsfa

    lzrsfa Notebook Consultant

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    Ordered an Inspiron 15z from Dell EPP for $678 on 12/10. Initial estimated delivery date: 12/28.

    Yesterday, I noticed a small price drop ($16, lol) with the use of a coupon code, so I called up EPP customer service about the 30 day price guarantee. The rep, a nice guy from India, informed me that technically, the price guarantee was not valid with coupon codes, but he gave it to me anyway.

    Today, I received a call from the same rep saying that the system was shipping out today, with an estimated delivery of 12/18...10 days earlier than originally estimated, and that I should see the price credit on my CC statement within 48 hours.

    So far so good!
     
    lzrsfa, Dec 16, 2009
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  2. Cin'

    Cin' Anathema

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    You got a nice Rep...and it's great that your lappy is shipping ahead of the ESD, esp during the Xmas season. Grat's to you.

    Be sure to keep an eye on your CC to statement for that follow thru! ;)


    Cin...
     
    Cin', Dec 18, 2009
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  3. lzrsfa

    lzrsfa Notebook Consultant

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    As promised, just checked the tracking # and it's out for delivery. Got another follow-up e-mail this morning from the same rep telling me that the credit is in process.

    Dell FTW
     
    lzrsfa, Dec 18, 2009
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  4. Partizan

    Partizan Notebook Deity

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    I can't imagine buying an inspiron, thats like going back to the stone age.
     
    Partizan, Dec 18, 2009
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  5. lzrsfa

    lzrsfa Notebook Consultant

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    Haha, really? I feel like with a Core 2 Duo, 4GB RAM, HDMI, wireless-N, webcam, 7200RPM HD...it's relatively cutting edge

    Plus I told myself I wouldn't spend more than $700 so my options were somewhat limited :)
     
    lzrsfa, Dec 18, 2009
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  6. Cin'

    Cin' Anathema

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    Very nice, glad it's on its way to you! :) And, good news on the followup.

    Peep's still buy Inspirons! Laptop buying choices always have been, and always will be "ones personal choice". : )


    Cin...
     
    Cin', Dec 18, 2009
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