ok one of my laptop keys fell off because i was rubbing at it too hard (the windows key) and i cant get it back on. i tried to go to a computer repair center and they say they dont have the necessary tools and will charge around $70 to replace the entire keyboard which i will definitely not be doing. i was wondering if i can make up a excuse to get dell tech over to fix another problem like my gpu overheating and tell him to re attach the keys on? i have the NBD (Next Business Day on-site) warranty.
what would u do in my case? ive been trying to reattach the key for a while but i seem to be only making it worse lol
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maybe its broke thats why you cant put it back should not be that hard
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Wouldn't the next business day on site cover a broken keyboard?
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im not sure all i can find is this: http://www.dell.com/downloads/ap/services/ServicesAgreement/7.pdf which i guess can include a accidental broken keyboard. yeah i think i will call them when i have time, thanks for the help.
need advice
Discussion in 'Dell' started by chaugh, May 3, 2010.