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    Need a Dell Part # plz!

    Discussion in 'Dell' started by Nathan0490, Aug 15, 2007.

  1. Nathan0490

    Nathan0490 Notebook Geek

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    Dell promised me a 6-cell battery in addition to the 9-cell that I have coming. But they can't find the part # and if I don't come up with one it sounds like they are gonna renig on their promise. Can someone give me the part # for the M1330 6-Cell battery?

    Thanks!
     
    Nathan0490, Aug 15, 2007
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  2. Nathan0490

    Nathan0490 Notebook Geek

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    Anyone? :(
     
    Nathan0490, Aug 15, 2007
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  3. Nathan0490

    Nathan0490 Notebook Geek

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    I know someone here must know the 6 cell part number..
     
    Nathan0490, Aug 16, 2007
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  4. cliegal

    cliegal Notebook Evangelist

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    I've asked for part numbers myself a few times and have gotten no response from forum members. I did Dell online chat and was able to get the part numbers.

    4 cell is DU128
    6 cell is FW302
    9 cell is UM230

    It only took a few minutes to get the part numbers via chat. Next time try it.
     
    cliegal, Aug 16, 2007
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  5. Bob Bob

    Bob Bob Newbie

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    The part # I show from my service tag info online is:

    NX511 BATTERY, PRIMARY, 56WHR, 6C, LITHIUM, DYNAPACK INTERNATIONAL TECHNOLONG CORP

    The part # from my order details summary prior to shipping was:

    312-0561 56 WHr 6-cell Lithium Ion Primary Battery, for XPS M1330
     
    Bob Bob, Aug 16, 2007
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  6. Nathan0490

    Nathan0490 Notebook Geek

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    So would it be FW302 or 312-0561 or NX511?

    :eek:

    Thanks!
     
    Nathan0490, Aug 17, 2007
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  7. Nathan0490

    Nathan0490 Notebook Geek

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    O_O! Help!
     
    Nathan0490, Aug 17, 2007
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  8. bigmo

    bigmo Notebook Consultant

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    try them all! one of them should get you what you need once you give it to them they should be able to pull up what its description is!
     
    bigmo, Aug 17, 2007
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  9. cliegal

    cliegal Notebook Evangelist

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    The US part numbers are the parts I listed above. Let's pretend for a minute that you're a grownup and type those numbers into the search box on the dell website.

    ;)
     
    cliegal, Aug 17, 2007
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  10. Nathan0490

    Nathan0490 Notebook Geek

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    Sorry, No Results. You Searched for "312-0561" in Products

    The other 2 link to a spare parts listing for around $50, but it doesn't saying for m1330 so I doubt the Nausheen rep is going to approve it unless it says specifically.
     
    Nathan0490, Aug 17, 2007
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  11. bigmo

    bigmo Notebook Consultant

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    Use the FW302 and at least give it a try don't say it's not going to work. Just tell them you found that part # and go with it.....If they send you the wrong one you just call back and sell that one on eBay!
     
    bigmo, Aug 18, 2007
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  12. chikachic817

    chikachic817 Notebook Consultant

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    Why don't you just purchase it online? That's what I did, so now I have spare battery for a system I haven't received. If it doesn't work I can always just return it
     
    chikachic817, Aug 18, 2007
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  13. Nathan0490

    Nathan0490 Notebook Geek

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    Because i'm getting it free?
     
    Nathan0490, Aug 18, 2007
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  14. cliegal

    cliegal Notebook Evangelist

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    I'm not sure you get it or why this is so difficult. I purchased FW302, 6 cell AND UM230, 9 cell and I'm using them with my 1330. Those are the part numbers, not the "312-0561" number. The part numbers for ordering or replacing whether you buy them or get them for free are the ones with 2 letters and 3 numbers that I listed above.

    And I got these part numbers by speaking with someone in XPS online support.
     
    cliegal, Aug 18, 2007
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  15. Nathan0490

    Nathan0490 Notebook Geek

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    I recieved a response today from Nausheen she says the part number FW302 is for a refurbished battery.... Here is the response:

     
    Nathan0490, Aug 20, 2007
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  16. cliegal

    cliegal Notebook Evangelist

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    I don't know what country you're in but if you live in the US then Nausheen is wrong.

    1 FW302 BATTERY, PRIMARY, 56WHR, 6C, LITHIUM, SANYO

    was shipped brand new, with my M1330.

    Call someone else.
     
    cliegal, Aug 20, 2007
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  17. xScorp1on

    xScorp1on Notebook Evangelist

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    Is this a call or an email/online conversation? If so, I think you'll have a better chance with a phone call; emotions play out better that way.
     
    xScorp1on, Aug 20, 2007
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  18. Nathan0490

    Nathan0490 Notebook Geek

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    I have tried to goto other reps they all reccomend me back to her, shes a escalations rep, above a supervisor. I've spoken with her on the phone and by email.
     
    Nathan0490, Aug 20, 2007
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  19. Nathan0490

    Nathan0490 Notebook Geek

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    cliegal I am in the US. I just sent Nausheen this email...

     
    Nathan0490, Aug 20, 2007
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  20. Nathan0490

    Nathan0490 Notebook Geek

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    Going to pick up my laptop in about an hr from DHL.
     
    Nathan0490, Aug 21, 2007
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  21. chrisL2

    chrisL2 Notebook Enthusiast

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    whoever got a 6 cell., look into the serial number on the battery itself..
    sometimes starting with CN or MX
    if you have CN0XXXXX3454906A32
    the XXXXX is the part number
    so go post the part# for those who have the 6cell.


    310-1234 this is the SKU number used for brandnew parts
    the XXXXX(5digit part#) is it's counterpart and also used for refurbished parts.

    again if you need to know the part# of the battery, decode the serial number.
     
    chrisL2, Aug 22, 2007
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