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    Need some help please, black screen when Windows is started

    Discussion in 'Dell' started by konstantine, May 25, 2007.

  1. konstantine

    konstantine Notebook Enthusiast

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    This is really pissing me off, it's my laptop. When I start it up everything is fine and working. I can see the Windows XP start up logo thing, but when everything is booted my screen goes black. I can see the pointer but everything is black.

    I can start it up in safe mode fine and everything works. It's been working perfectly until this weird thing just started happening. I did just install a new game though, The Movies. I've played it a few times if that might have anything to do with it?

    Anyone have any idea?

    Thanks
     
    konstantine, May 25, 2007
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    Try (when it is at that black screen) hitting "Ctrl+Alt+Del"...that will pull up the Task Manager (hopefully). From there, hit "File" and start a new process "Explorer.exe"

    Maybe that will help?

    Also, what notebook (and hardware specifications) do you have?
     
    Greg, May 25, 2007
    #2
  3. konstantine

    konstantine Notebook Enthusiast

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    It's an E1505, lets see I have the x1400 duo core. One thing I noticed that I just thought of was the last time I played sometimes I had some black boxes in The Movies.

    But no, I tried ctrl alt del, closing the laptop lid, everything I could think of. I hope my vid card didnt crap out.
     
    konstantine, May 25, 2007
    #3
  4. Octupi79

    Octupi79 Notebook Enthusiast

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    Have you tried reinstalling the video driver?
     
    Octupi79, May 25, 2007
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  5. Amber

    Amber Notebook Prophet NBR Reviewer

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    Try booting into safe mode. If you can get their and see the screen, then uninstall and reinstall your video card driver. To test things out, i would use Dell's video card driver, and see if that loads normally. If it does and you want to change to a 3rd party driver, then you can test others at, but I would start with the dell first to test it.
     
    Amber, May 25, 2007
    #5
  6. konstantine

    konstantine Notebook Enthusiast

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    Phew thanks for the help all! It was the drivers, scared me a little since it has been working fine for a while. Thanks :)
     
    konstantine, May 25, 2007
    #6