New Dell MediaDirect

http://www.dell.com/content/topics/segtopic.aspx/odg/media_direct_jump?c=us&cs=04&l=en&s=bsd

There is a new Dell MediaDirect with instant office and comes with the new systems... and I am just wondering if I can upgrade my old mediadirect with the latest? thanx

 

I also would like to know

 

me too lol

 

so is there any word when this will start being included with new systems? (i have a replacement notebook being built right now...)

 

I would assume that you can upgrade it, but you'll probably have to request the disc from dell and reinstall it. The only part that I'm not sure about is if you have MD on your system now and install the new one, if you have to delete the old one first. If you really want to do this, I would recommend using Norton Ghost to make a copy of your HDD, then delete the old MD HPA and reformat because you'll need to leave 1.5gb of space to install the need MD.

That's just my theory on it.

 

I looked at the page and its included already

 

I sent Dell an e mail about it. I have had my E1505 for all of three weeks and asked them if it were possible to acquire an upgrade disk. As soon as I hear anything, I'll post the response...

Bob

 

I chatted with them before and they said there wasnt any upgrades availible yet, hopefully they will release it for upgrade.

Has there been a situation like this before?

 

thats not fair!! what about the people who dont live in the US!! I can't request any CDs!? they should put a download link for a .iso or something and let all people with old mediadirects to upgrade...

 

I called xps support last night to inquire and they new nothing about it until i pointed it out.

 

I called dell yesterday and was on the phone for one hour trying to tell the dell rep where on dell it talks about the new mediadirect, after he failed to find it he said this isnt technical related and I need to talk to the sales department in the morning. I was kinda upset.

 

Hm i really like the sounds of that
id really love to upgrade my media direct to that
anyone got any news on if its shipping with replacement disks or as an ISO yet?

 

*Update*
I emailed dell a few days ago, and after a quick questioning
they are going to mail me the media direct 3.0 Disk :O
lets just hope they get it right

 

they are going to email you the disk as a ISO format, or are they going to mail u the disk as in physically.

 

I would love to see the email you sent so that I may compose a similar item

 

we are all dying to know how to get this

 

I got no satisfactory answer from Tech support nor Customer Service from Dell. Seems that the new version is NOT available via CD / DVD at this time. They are more than willing to send me the version on my machine...but can't predict when the new version will be available

Bob

 

well i Emailed them and asked if it was possible for me to get the MediaDirect 3.0 cd with instant access to office and such
they replyed the next day confirming my request for the media direct 3.0 CD to be delivered to me,
and yesterday i received confirmation of the CD being sent out
so in 2-4 days i should see if its 3.0 or 2.0
if its 2.0, back on the complaining i go!

 

Please keep us updated.

 

my laptop is on the way but i would just like to know if i reformated my pc would the process of repairing mediadirect still the same since it is a new version of media direct.

 

I emailed 2 different tech guys i was working with asking for this 3.0 cd,when i get a response i will update.

 

What the heck, they said i have to buy it!

"In that case you need to contact the Dellware for purchasing the MediaDirect 3.0 CD to get the issue resolved"

Anybody get something else?

 

I just received a reply from Tech Support...supposedly sending me a backup CD of v2. But when I check the order...it's for Sonic MyDVD Deluxe and Sonic Media Deluxe...somehow...I don't think they understood what I was talking about. If at first you don't succeed...try try again!

Bob

 

I just received an overnight DHL package. Inside was Dell Media Direct 3.1 and a manual on how to re-install it. I have had my E1505 since 10/2...How can I tell what version came in my machine. Turned off the laptop...went into Dell Media Direct and under help...there is no "About"...so I can't tell the version.

Also in the package...they sent me a backup of Cyberlink Power DVD 5.5 and a utilities disk...

Nice touch!

Bob

 

hey Bob

congratulations on your package! I was just wondering if u can make a ISO image and upload it then u would really do a big favour for alot of ppl who r searching for MD3.0. But if its against pircay then we will just have to wait

 

Where would I upload to? Also...how to create an .iso image? I am very fluent with Nero...but never created an .iso...

Let me know

Bob

 

Be very careful, as this may get this thread locked

 

u can use 4shared to upload the image and also u can create a image using Nero by selecting image recoreder rather than ur dvd/cd writer but this would create a .nrg instead of a .iso which is basically the same but .nrg is specialized for nero which most people have.

 

np...

I don't want to partake in anything if it is wrong!

If it is not possible...then my suggestion would be to call Dell and request the Media Direct 3.1 CD with installation manual. It explains how to repair / install on a clean HDD as well. Dell did not seem to opposed to sending these out...

Bob

 

Sweet, i got the Media Direct 3.1 DVD and install guide!
but it does require a different partition setup and a reinstall of Windows MCE
so ill have to leave it for another day

 

To anyone who got there 3.1 disc:
Did they tell you before you got it that it was the new one?
or did they say they are sending you "the cd which is available on your computer"?



REP:I will send you this media direct, it will also have some paper work which will tell you how to use it.
ME: and it is the new version, 3.1?
REP:I do not have the information about the version. I am sending you the cd which is available on your computer.

 

I was told that I would receive the most updated one. The only problem there was that the tech wasn't sure if version 3 was available on DVD, yet. I imagine that they are only going to ship out the most up to date version. Time will tell

Bob

 

I just check my order status and this is what it looks like.
Could it be MD3?

 

Well, I just made my request via email. Now I have to wait and see if I get what I asked for or if I get a lump of coal.

 

any chance somebody who has the disk will distribute it as iso? I'm not from US and Dell doesn't ship it outside. Please!!!

 

Mine is predicted to be shipped today.
If it is the correct version i will upload it somewhere or make a torrent or sometime, if its legal

 

Just chatted with Dell. Guy said he had a lot of requests for 3.1, but would send me out what he could. He said that there was no option to send any certain version, so he'd send what he could. We'll see!

 

Many thanks in advance!
I think it's totally legal because the program doesn't request serial or activation. Waiting for the good news from you!

 

The total .iso file is 2.6GB...a bit large to upload

 

Unfortunatly, they sent me a copy of MD2 :-(
I'll try again right now for MD3.
Wish me luck!


ALSO: For those who already got their 3.1's, what was the item number on the packing slip?

 

I'm about to redo my m1710, but i dont have the MD disks and redo instructions, how big of a primary partition does it need to have?

 

If you have the MD 3.1 disk...it also came with instructions. There are two ways...first make sure the HDD is blank

Then you boot into the 3.1 disk and it gives you two options.

1. You can tell it that you want to use the entire C drive for OS and data...and it will partition accordingly

2. You can tell it how much space you want to allocate.

I think I'd choose option 1

Bob

 

The Disk has yet to come, i'm redoing the machine rite now, i left 1308 meg for media direct. I saw the number somewhere else as the number it needs. If it doesnt work, then ill just do it again. its not that hard to redo a machine.

 

ok i asked dell to send me out a reinstallation disk for media direct yesterday via the chatroom fuction on the website (i asked for some replacement rubber feet too) they over nighted me them AND get this lol, they sent me the drivers disk, the sonic digital media disk, cyberlink dvd reinstall disk, a disk with the bloatware they have on here (2 disks say isp and antivirus software on both 1 green 1 blue) and rather randomly a xp install disk and the 4 feet all in seperate envelopes lol im going for a install now, just resetting up my partitions for it all

 

I wiped my brand new E1505 that has the latest Media Direct on it (with instant office). Well, had anyway. They told me it was on the apps disc. But obviously its not.

Dell is sending me P/N DH371 - which appears to be 2.0 from this thread. But they say that's not the case, that they send out the latest. Anyone who got 3.1, can you confirm if it was this part number or something else?

Also, does the media direct DVD include the dell media experience software? I think that is needed for MCE decoding functionality (though I guess any DVD decoder will work, would be nice to get this back how it was). Its not showing up as a line item in the 6 discs they're sending

 

From what I've read 1308 won't be enough, it won't install. Looks like minimum is 1500, and dell told me for the latest, leave 2048.

 

Could somebody with the 3.1 disc please post the part number? Thanks.

 

I would also like to know it

 

Part Number: NH806

Listed as: KIT;SW;APP;DMX;3.1

Bob

 

thanks, Bob

I've gotten three MD2 discs, hopefully now that i got the part # they will send the correct one.