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    New XPS m1330 Blue Screen Problem!!!

    Discussion in 'Dell' started by honguy, May 12, 2008.

  1. honguy

    honguy Notebook Consultant

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    I Just got a New XPS m1330 and I haveing the following problem:


    Product
    Windows

    Problem
    Shut down unexpectedly

    Date
    5/10/2008 11:31 PM

    Status
    Solution Available

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini051008-01.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 9f
    BCP1: 00000003
    BCP2: 846F3700
    BCP3: 86823030
    BCP4: A0FF3A28
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 981a1822-dd03-48d2-8865-65ae4782f8ae


    Any Solutions?
    Thanks
     
    honguy, May 12, 2008
    #1
  2. nodrogkam

    nodrogkam Notebook Consultant

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    is this happening all the time or just once?

    because recently after having SP1 installed, both my HP and my Sony have had that similar error once, but its been good since then.
     
    nodrogkam, May 12, 2008
    #2
  3. 1000xZero

    1000xZero Notebook Enthusiast

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    Are you using Vista?

    If Yes, Did you just use Microsoft Update or Automatic Updates?

    If Yes, Power down the laptop and it should be OK. It seems that the restart does not work with the updates. It happened to me over and over then I figured it out.
     
    1000xZero, May 12, 2008
    #3
  4. honguy

    honguy Notebook Consultant

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    I am using VISTA HOME PREMIUM and It happens a lot of times.
     
    honguy, May 12, 2008
    #4
  5. mia4l

    mia4l Notebook Evangelist

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    Try updating all your drivers.
     
    mia4l, May 12, 2008
    #5