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    Next Day Delivery for free?

    Discussion in 'Dell' started by b0r, Jul 9, 2007.

  1. b0r

    b0r Notebook Evangelist

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    So, I work nights, and my sleep schedule is screwed up. I sleep all day and I'm up all night even on my days off.

    My wife wakes me up at like 1pm and says Dell is on the phone. I was still sleeping, but I took the phone apparently and I sort of remember talking to the guy, but he said something like my order this and that, but I really don't remember the conversation.

    I woke up an hour ago and checked my order status (like I do every 10 minutes of every day) and it was still in production, but now it says "Next Day Delivery" and not the original free 3-5 day delivery I selected. I hope that rep didn't sucker me into paying for next day while I was sleeping when I didn't need it or want it lol. Needless to say it bumped my delivery date to the 31st after shipped on the 30th.

    Anyone else get a free upgrade to next day?
     
    b0r, Jul 9, 2007
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  2. nimish

    nimish Notebook Enthusiast

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    I did, a Dell guy called me and upgraded my shipping.
     
    nimish, Jul 9, 2007
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  3. b0r

    b0r Notebook Evangelist

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    And it was free correct? Lol, I was half asleep and seriously my wife said I said "ok sir thanks" and dropped the phone and fell back into a coma.
     
    b0r, Jul 9, 2007
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  4. blahdude84

    blahdude84 Notebook Deity

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    Well... I got next-day shipping for free by chat/email. So i'm guessing that would be free as well.
     
    blahdude84, Jul 9, 2007
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  5. b0r

    b0r Notebook Evangelist

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    Yeah. I emailed them a little pissed off because My original delivery date was like somewhere in the middle of july, so I called to take advantage of the new ram and hd deal, and the lady basically cancelled my order and hung up on me. So I wrote back via email, and the best they did is next day shipping? So yeah I really care about next day shipping when it isn't coming till 2008.
     
    b0r, Jul 9, 2007
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  6. wags888

    wags888 Notebook Enthusiast

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    yeah i called in and tried to make some changes to my order but the lady was rude so i spoke to the manager....told the manager i didnt get very good service and that i was worried that i couldnt get my xps m1330 in time for college, so i made sure she upgraded me to next day shipping for free.....when i placed my order they also charged me shipping cause it was through a special dell EPA offer, so i also got them to take that off.....just be firm about what u want and they'll usually give in.......
     
    wags888, Jul 10, 2007
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  7. fromagex

    fromagex Notebook Enthusiast

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    I received this upgrade as well, for free.
     
    fromagex, Jul 12, 2007
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  8. DMAK02

    DMAK02 Notebook Evangelist

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    How did you do this? Don't they question you and say something like.. When do you start school?
     
    DMAK02, Jul 12, 2007
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  9. bmnotpls

    bmnotpls Notebook Deity

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    I got free
     
    bmnotpls, Jul 12, 2007
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  10. monkstah

    monkstah Notebook Consultant

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    i told the sales agent i placed it with that a previous agent had promised me free next day, but that he never answered when i called back to finish the quote. worked for me perfectly a week ago.
     
    monkstah, Jul 12, 2007
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  11. IUcandi

    IUcandi Notebook Evangelist

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    did you have to give a name?? or did u just leave it as "sales agent"? They didn't question you any further about it? They just said, "ok" and upgraded you for free?
     
    IUcandi, Jul 13, 2007
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  12. jkim

    jkim Notebook Consultant NBR Reviewer

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    just call and ask about shipping and why is it taking so long? my rep offered it for me after i asked those two questions.

    but, i don't think it matters that much, seems like 3-5 day shipping is still only going to take 1-2 days for most people
     
    jkim, Jul 13, 2007
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