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    next day shipping

    Discussion in 'Dell' started by blahboy, Aug 29, 2007.

  1. blahboy

    blahboy Notebook Consultant

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    what's this all about? lots of people talk about it and i was chatting with customer service right now and said it wasn't available. can someone tell me what's going on and if it only works in the us or certain places.
     
  2. Chuckles

    Chuckles Notebook Consultant

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    Dell flies the laptops from Malaysia to a number of different distribution centers in the US. It promises next-day shipping to anyone who is close enough to one of these locations that regular shipping will arrive in a day. This covers much of the US, but not all of it.

    Of course, next-day shipping has no effect on the time it takes to get the laptop to one of these centers and ship it out from there.
     
  3. blahboy

    blahboy Notebook Consultant

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    meh thanks for the help
     
  4. crash

    crash NBR Assassin

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    next-day shipping means they ship it via DHL Express. DHL Express has a 1-6 day delivery window. I spoke with a DHL rep and she said that there is no guarantee that it will be delivered the next business day, however mine did.
     
  5. nizzy1115

    nizzy1115 Notebook Prophet

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    my regular shipping got it to me in 3 days. not bad. dhl tracking said it would be delivered 2 days later.
     
  6. mordeth

    mordeth Notebook Evangelist

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    i had the next day delivery for free as an 'extra' that the dell rep threw in for me to close the deal. it was shipped on monday and i got it tuesday 1:30 ish

    pretty damn fast

    p.s. the guy that delivered it drove a chrysler minivan without any dhl decals...lol i was so concerned.."who the hell is this old man coming into my driveway"

    i suppose they use private cars for express shipments
     
  7. HCW

    HCW Notebook Deity

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    Next day shipping will not get you your laptop any faster is only a waist of your time
     
  8. tomcatTX

    tomcatTX Notebook Guru

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    Actually in some cases, when they do an upgrade from the standard shipping to "next day" (that is to make up for a long delay etc.) they will ship it via FedEx Standard Overnight service in place of DHL.
     
  9. jbannick18

    jbannick18 Notebook Consultant

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    I got my shipping upgraded to that and it arrived the day after it shipped. I got it for free and I didn't even ask :)