So I decided to order an Inspiron 1520 and have been waiting for it for a while. Ordered July 10.
However after checking my original order over, I noticed a couple things that I customized wrong. I had ordered the wrong LCD display and the wrong processor.
And just after I had realized that, I called Dell and told them to cancel my order... I then placed a new one with a T7300 C2D instead of a T5450 and a WXGA screen rather than XGA.
However since I cancelled the order on July 21, my original laptop got shipped anyway cuz I was too late cancelling the order. I just received the original order and had to send it back with the Purolator guy *sob*.
After this terrible experience I went online to see what I could do. I've heard of people getting next day shipping by talking to Dell Customer support about these laptops. I was wondering if anyone could confirm how they did this?
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my order got delayed and i said i want next day for compensation and they said ok. some people claim to not even ask for it and get it.
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Next day shipping will not get you your laptop any faster and it will only wait your time .
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Actually it does get your laptop to you faster, at least 2-3 days sooner than the regular shipping.
So.... -
That's the easiest thing to get, the hardest thing is the laptop itself!
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How is that a terrible experience, you were the one that ordered wrong?
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Just ask for it. They will give it. It costs little to them.
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I asked them, "How can I expediate my order? Next-day shipping? Can I buy that this late along?" and they said "I just did it for you for free."
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The "OFFICIAL" Guide to Getting Next Day Shipping on your DELL
Step One: Call a Dell rep. and complain about how long your laptop is taking too build. Act mildly pissed (hint: you don't actually have to be angry at ALL)
Step Two: Act frustrated with the rep. Threaten to cancel your order.
Step Three: Sigh loudly into the phone. Tell the rep. you won't cancel your order if you can get free next-day shipping.
Step Four: Wait for your computer to stop being "Boxed" for the fifth day in a row so that it can finally be shipped to you.
In all seriousness, just ask... they'll probably give it to you. -
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lol! Thanks for the insights! It was my own fault that I screwed up the order the first time, but I see no harm in getting the laptop sooner rather than later by acting a little more upset than I am.
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I had to cancel an order so I said since I had to cancel, I still wanted to get my different order soon before I had to leave on a "trip" and I got an expitided order and free overnight shipping. my estimated August 8th ship date was actually now shipped today and I'm expecting my lappy from fedex by 4:30 tomorrow
Next day shipping on a 1520???
Discussion in 'Dell' started by Player13, Jul 25, 2007.