The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    No Remote Control w/ Inspiron 1525?

    Discussion in 'Dell' started by Arki, Mar 29, 2008.

  1. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    So I received a brand new Dell Inspiron 1525 yesterday (great notebook btw) and I notice that there was no remote control included with my package. I have watched some unboxing videos on YouTube and see that some have the remote control.

    Was it supposed to be included or was there a special option I missed?

    If it is supposed to be included, could I call Dell and have them send me over one?

    Thanks.

    P.S. Shipping took 5 business days via DHL and the lid is not loose.
     
    Arki, Mar 29, 2008
    #1
  2. booji

    booji Notebook Deity

    Reputations:
    61
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    I thought the remote was only included with XPS systems. Are you talking about the expresscard remote?
     
    booji, Mar 29, 2008
    #2
  3. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    Arki, Mar 29, 2008
    #3
  4. X2P

    X2P COOLING | NBR Super Mod

    Reputations:
    3,179
    Messages:
    5,361
    Likes Received:
    4
    Trophy Points:
    206
    false

    I believe Vostro, Inspiron and XPS systems ALL come with remote give em a call and Demand one or buy mine for the overpriced price of 199$ (plus s+h)
     
    X2P, Mar 29, 2008
    #4
  5. booji

    booji Notebook Deity

    Reputations:
    61
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    So if they are supposed to be included, then call up Dell Customer Service and ask for one to be sent to you. I am sure its not a big deal for them. However, check you packing slip and see if you were supposed to recieve one. Sometimes Dell CS may give you some trouble if its not included in the packing list.
     
    booji, Mar 29, 2008
    #5
  6. Sero

    Sero Notebook Consultant

    Reputations:
    24
    Messages:
    278
    Likes Received:
    0
    Trophy Points:
    30
    They are only included with XPS. For inspiron its an extra $15 and more for vostro but I don't remember exactly.
     
    Sero, Mar 30, 2008
    #6
  7. booji

    booji Notebook Deity

    Reputations:
    61
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    Sero, thanks for the information. This is what I thought was the case as well, but X2P vehemently denounced that :D

    Oh well...I hope it all works out for the OP!
     
    booji, Mar 30, 2008
    #7
  8. X2P

    X2P COOLING | NBR Super Mod

    Reputations:
    3,179
    Messages:
    5,361
    Likes Received:
    4
    Trophy Points:
    206
    I received my Vostro in September with one and 2 of my friends have also ordered a Inspiron 1525 and Vostro 1500 and both came with remote free of charge.
     
    X2P, Mar 30, 2008
    #8
  9. nizzy1115

    nizzy1115 Notebook Prophet

    Reputations:
    2,557
    Messages:
    6,682
    Likes Received:
    1
    Trophy Points:
    205
    Both of my vostros did not have a remote. It was an option. They sell refurbished ones for around 10 bucks often if you check dells site.
     
    nizzy1115, Mar 30, 2008
    #9
  10. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    Thanks for the input everyone. I will call my rep on Monday and ask her about it.

    Thanks again! :D
     
    Arki, Mar 30, 2008
    #10
  11. perrylyzr541

    perrylyzr541 Notebook Consultant

    Reputations:
    11
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    30
    That's not fair, considering they gave me 2 remotes with my XPS.
     
    perrylyzr541, Mar 30, 2008
    #11
  12. booji

    booji Notebook Deity

    Reputations:
    61
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    Perhaps this may be because you purchased from the Asia-Pacific division (I am just assuming this because you mention your location to be Japan, correct me if I am wrong??)

    I realize that it may not appear fair that the XPS systems get it whereas the Vostro and Inspiron lines do not, but one must realize that Dell does charge a price premium for the XPS line and hence they are among the "goodies" included (i.e. leather CD binder, sleeve, headphones, etc.)
     
    booji, Mar 30, 2008
    #12