No billing/shipping info listed on order status - Is this normal?

I just ordered my m1530 yesterday and it is in the build stage right now. I received an email with a link to the order status and when I go to it, it does not show the billing/shipping info and says to log in to check. When I log in it says n/a for both. Is this normal?

I am guessing there is some sort of conflict with the fact that I ordered it through my school's EPP program which used a different ID from my normal account. I'm thinking this because when I use the "Find missing orders" section to try to link the new order status to my regular order status screen, it gives some error about how only certain customer numbers can be added, so I guess EPP accounts do not mix with normal accounts.

Anyone else ever have this problem? Did not having an address listed screw up your shipping at all?

Also, there was a second order number listed on the status screen with a description that says "Thank you Third Party" and shows that it shipped today. any idea what is up with this? (the laptop has a seperate shipping date, so it is not that)

 

I am having the exact same issue as you. Ordered a dell xps m1530 today and used my Penn State discount. If you find anything out, post here and I'll do the same.

 

I ordered via EPP, and it was that way for me. I think it is normal.