The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous page

    Official Dell Studio 14 1458 Owners Thread

    Discussion in 'Dell' started by chevychic55, May 5, 2010.

  1. turned2black

    turned2black Notebook Consultant

    Reputations:
    96
    Messages:
    266
    Likes Received:
    0
    Trophy Points:
    30
    Specs:
    Intel Core i3 370M @2.40
    8GB RAM
    120 Vertex 2 SSD
    ATI 5450
    6-cell battery

    Mini Review:
    I have had my 1458 for a couple of days now, and I have to say that I'm really impressed. I did a clean install and put in 8GB of RAM before I even turned it on. I used the drivers and downloads from the Dell site instead of the disc. The whole process was a snap.
    I love the keyboard on this thing and the touch pad is nice as well, but it could be bigger. I like that the backlight on the keyboard shuts off if you don't use it.
    The screen is sharp and VERY bright. I can't see how I will ever set it at more than 60% brightness. Text is crisp and the colors seem pretty spot on.
    I like the slot-loading DVD drive. I have kids and I'm always worried with pop out DVD drives.
    It is clear that the AMD 5450 is just an underclocked version of another card. I can just about double the clocks and it still seems pretty stable.
    Now the things that I don't like.
    The slot where the power cable plugs in is awfully loose. The power cable wiggles around and seems like it will easily slip out.
    The fan is constantly going. It's not loud at all and the laptop does stay cool, but the fan has probably been on 75% of the time I have had it.
    I think it will be a stretch to get 5 hours of battery life. But I do think 4:30 is good for a 6-cell battery in a machine with this kind of performance.
    All in all, I must say that for $500 this is one hell of a great buy. It's a keeper for sure.

    The numbers:
    WEI
    6.7
    6.7 (remember, I put in 8GB RAM)
    5.0 (no GPU overclock) 5.2 (with slight OC)
    6.2 (no GPU overclock) 6.3 (with slight OC)
    7.5 (dirty Vertex 2) 7.7 (after garbage collection)

    3DMark 06
    4314 (with 700/850 OC)
    4631 (with 850/950 OC)

    Passmark
    1345
     
  2. jnwd

    jnwd Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Where did you get this for only that much? :confused:
     
  3. turned2black

    turned2black Notebook Consultant

    Reputations:
    96
    Messages:
    266
    Likes Received:
    0
    Trophy Points:
    30
    $599 clearance special + $50 off coupon + 7% employee purchase plan + another $50 off after I threatened to return it = just under $500 after taxes and shipping.
     
  4. SilverHawke

    SilverHawke Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I am using studio 14 since sept. 2010 and I must say this is the worst laptop I have ever used. With such a high configuration (i7, IGB ATI graphics card, 4GB RAM, 640 HD and a 1080p LED), it should perform exceptionally, instead it is extremely slow and fans are always on. If I use itunes to watch movies or copy audio CDs or if I use handbrake to copy DVDs, it gets overheated and shuts down.

    Being an advanced computer user for the last 15 years, I can tell you confidently that this is not a fan issue, studio 14 has a design fault and dell should recall all the studio 14 laptops.
     
  5. kung

    kung Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    I got the studio 14 around December 2010, I love the size and style of the keyboard, I also love the design skin (sea-sky) dell can put on the outside of the 14's. I originally wanted the 15, but they dont offer skins on that anymore.
    I've got the i7 and 8gb ram and this thing does not perform like it. I have windows 7 64 on it, Sql server, Visual Studio 2010 ultimate on it, and many other processor intensive programs. This thing gets so hot I could cook an egg on it. Yesterday it shut down while I was running Xilisoft AVI to DVD converter. Im guessing it got too hot. It shuts down every time.
    I modified the startup to exclude SQLsever.exe, and any updater programs, like Java, Adobe, etc...Its definitely running better now, but the issue is still not resolved. Its way too damn hot and the fans, which are always running, dont seem to be able to hang w the heat..Going to try modding the bios. I'm now considering calling Dell to see if I can send it back. I work with a Core2 duo at work and its cold, and I destroy the cpu everyday and it runs excellent..Thing is.. this never did shutdown until last week when it got hot. So is it a software or hardware, or manufacturer (dell) issue..?
     
  6. Bear123

    Bear123 Notebook Geek

    Reputations:
    9
    Messages:
    79
    Likes Received:
    6
    Trophy Points:
    15
    Before you even start considering modding the Dell bios, try to undervoltage the cpu to reduce powerconsuption/heat with CPU Rightmark.
     
  7. kung

    kung Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Hey thanks for the tip about the undervoltage. Unfortunately I don't think you can do that to an i7 720 1.6, or can I?
    If anyone can disprove this quote below as the real heat issue, please do. I dont want to send this back, but I will. I am hating this laptop. Yet the design is perfect minus the heat.
    Quote:"
    The problem is with with those non-gaming "Everyday" use i7 Laptops is that they combine
    GPU and CPU Cooling even undervolting the thing will still give you high temps because its using one heatsink/fan to cool both."
     
  8. kung

    kung Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    ok, i take that back. This helped cool it down immediately. But I know Im not going to get the clock speed that I bought this for..

    Open Control Panel -> Power Options
    Pick one of the Power Plan and click Change Plan Settings.
    Choose change advanced power settings and find Processor Power management inside the menu. I set the Min to 100% plugged and on battery and changed the fans. Decent, doesnt solve the fact that I paid extra for a cpu and had to underclock it.
     
  9. Bear123

    Bear123 Notebook Geek

    Reputations:
    9
    Messages:
    79
    Likes Received:
    6
    Trophy Points:
    15
    Thanks, duely noted. I sit with an ancient 1720 with duo2core (silly name even), what intrigues me, is that i can easily find tools to 'play' with both cpu and gpu, while the i(x) have none, (yet).
    In your case, I believe you are at the moment in purgatory. -I.e. until someone updates CPUmark to include i3-i7's.
    In the meantime, you'll have to endure Intels SpeedStep Technology-thingy.
    -It is not neccesarily underclocked, just that the speedstepping isn't perfect in the sense that there are nanosecond(s) of delay, before processing of data is initialized, with behoof.
     
  10. Lakshya

    Lakshya Notebook Consultant

    Reputations:
    150
    Messages:
    295
    Likes Received:
    181
    Trophy Points:
    56
    I've also got my studio 1458 replaced by the XPS 14 (both specs in my sig). I had a core i5 540m processor in my 1458, and I still remember several benchmarks that I did with it:

    Cinebench R11.5
    CPU - 2.30 points (perhaps highest in 540m)
    OpenGL - 9.60 FPS (ATI Mobility Radeon 5450)
    CPU Single core - 0.96 points

    Super Pi
    1M - 15 seconds
    2M - 36 seconds
    32M -837 seconds

    I got it replaced by dell because I didn't like the plastic finish on this thing, also due to getting it serviced several times, I noticed that the build quality started declining (especially the plastic bordering the keyboard got loose). Also the design had a very noticeable keyboard flex. The plastic finish showed each and every fingerprints. Performance was not an issue. It ran without any glitches.

    At first, when I asked dell to replace it, they denied to replace. Then I decided to post on facebook page of dell india, and got a call asking about my disappointment. I told them the major faults (electric shock, notebook serviced/opened over 10 times by engineers, etc.) and they said that they're sending an engineer to diagnose faults on laptop. Fortunately, the engineer had good relations with us as he had came many times for service appointments. Then I said him to do something and destroy the laptop to some extent. He did THAT and finally the laptop gave some error codes and he contacted dell about them and finally after arguing for over 15+ minutes over the phone, they agreed for a replacement, and I got this beast.

    That's why I say to all my folks owning the studio 14, get it REFUNDED, or a replacement!
     
  11. Lakshya

    Lakshya Notebook Consultant

    Reputations:
    150
    Messages:
    295
    Likes Received:
    181
    Trophy Points:
    56
    Well, though this notebook has some minor problems, but overall seeing the price this notebook is pretty much fine.

    Available for limited stock clearance (only 150 units left) at just 600 USD, featuring the i3 370M, 3gb memory, 320gb hdd and 1gb ati 5450. Not a bad deal though.
     
  12. clis01

    clis01 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    i dont know when the last post was here but im trying to help my girlfriend with her laptop
    see her dell studio 1458 had a sudden blue screen last night, then restarted, took forever to reboot then finally rebooted.
    then this morning it wont turn on, the power button wont even work and it doesn't say its even charging.
    What just happened?
     
  13. reyemtm

    reyemtm Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Just got my 1458 the other day from dell outlet for $455 plus tax. I was assured by the chat person that it had the 1600x900 display. NOPE. Was told at tech support that this laptop does not have that display option...eventhough it says it right there on dell's website. Anyway dont be fooled by "Full High Definition" it is meaningless. This one is likely going back, though I could order the display I want online but I would have to manually install, not sure what that does to the warranty.
     
  14. ciaranc

    ciaranc Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    5
    I have recently been experiencing overheating issues with my Dell Studio 1458 i7 laptop and after a few days of searching and diagnosing i finally found the solutions below which have helped but not fully resolved the overheating but at least it doesnt randomly shutdown anymore, the text below was cobbled together from other forums and posts elsewhere. I hope it helps other with this issue cos dell customer support cant seem to do jack $hit about it

    After 3 days of troubleshooting I now consider myself an expert in this matter. Below is a veritable thesis on everything you could ever need (or want :)) to know about this problem. I know it is long, but it is worth reading through to completely understand what this problem is due to and how to fix it.

    A) intermittent/random/unexpected immediate/instantaneous shut down (without the normal shut down/power down sequence) is a safety feature (I am guessing as a component of the bios, but who knows) that functions to prevent heat damage to the CPU or GPU. When these chips reach a certain critical threshold temperature a heat sensor is tripped to protect the hardware.

    Three separate problems can activate this feature:

    1. an error in the bios.
    Solution: update the bios

    2. a dysfunctional heat sensor
    Solution: run Dell Diagnostics to confirm (see below).

    3. its actually too hot
    Solution: depends

    As diagnosing (2.) is involved with (3.) I will just go through (3.).
    There are 5 hardware components to defray heat from the C/GPU. In order of heat transfer:

    A. thermal adhesive/pad/glue/compound

    B. heat sink tubing

    C. fan

    D. heat sink

    E. vents built into the base of the laptop

    The thermal material conducts heat from the C/GPU to the copper tubing which is routed towards the fan and the heat sink. Heat thus travels from the C/GPU to the external environment with the fan blowing hot air out through the heat sink and ultimately through the vents visible on the base of your laptop. Any one of these components can malfunction:

    A. thermal material can dry and/or crack disturbing its perfect interface that uniformly transforms heat from the C/GPU to the copper tubing thus creating localized hot spots on the C/GPU. This can in turn fry a portion of your processor.
    Solution: you'll need a new processor

    B. heat sink tubing can break or dislodge.
    Solution: I don't know enough about this type of damage to usefully discuss it but if the tubing is damaged replacing the whole heat sink assembly will only cost about $50 if you search around online. Incidentally the model for Studio 1735 is NU380.

    C. the fan either works or it doesn't - if you hear the fan its working, if you never hear it, it likely is not working.
    Solution: follow the steps in the system manual for your particular dell laptop to replace the fan. I just worked on this on my own machine and its obnoxiously designed. You literally have to disassemble the entire Studio 1735 to access the fan. I don't know what the engineers were thinking.

    D. The likelihood of the heat sink itself being damaged is slim to none unless you have physically damaged your laptop and if damage has been significant enough to damage the grate you ought to be thinking about more than just the heat sink grid as the force involved in that kind of trauma has probably disturbed the system board and the variety of chips attached to it.
    Solution: There are actually 2 grids - one is integrated into the heat sink assembly, the other is integrated into the fan assembly. If you have to replace either component, the grid will come along with it.
    IMPORTANT: THE MOST LIKELY CAUSE OF YOUR COMPUTER OVERHEATING IS NOT ACTUAL DAMAGE TO ANY OF THE ABOVE COMPONENTS BUT DISRUPTION TO THE HEAT TRANSFER. THE THERMAL ADHESIVE DELL USES IS CHEAP AND SHOULD BE REPLACED ANNUALLY. HOWEVER, WHAT TAKES THE CAKE IS DUST. ONE THINKS (AND I INCLUDE MYSELF HERE) THAT BY USING AN AIR CAN THAT YOU ARE KEEPING YOUR LAPTOP CLEAN. THIS IS ABSOLUTELY NOT TRUE!!! USING A CAN OF AIR TO BLOW OUT DUST ACCESSIBLE VIA VENTS ONLY WORKS FOR AIR FLOW ACCESSIBLE VIA THOSE VENTS. THAT INNER HEAT SINK GRID I SPOKE OF ABOVE (THAT IS ATTACHED TO THE FAN) WILL NOT BE CLEANED BY FORCEFUL AIR FLOW. IN ORDER TO CLEAN THIS HEAT SINK YOU WILL HAVE TO DISASSEMBLE THE ENTIRE LAPTOP (AS I DESCRIBED ABOVE FOR FAN REPLACEMENT) AND WHEN YOU TAKE OUT THE FAN YOU WILL THEN SEE THE DUST THAT HAS COLLECTED THERE.

    Ok, so you now know how the system works, what can go wrong, and how to fix what can go wrong. Here is how you can diagnose what the actual problem is. If I am not mistaken, all dell (at least) laptops come with their hard drive partitioned. On the partition is a diagnostic utility accessible during the boot sequence with F12. The absolute most sure fire way to assess what damage your system has (if any) is to run the extended diagnostics. This may occur after a pre-system diagnostic test or may be directly accessible. In this diagnostic utility you will be able to assess the integrity of your heat sensors, your processors, your memory, your harddrive and a variety of other components that can be damaged by overheating.

    The utility is fairly self explanatory to operate and guides you through its use. If you are a more comfortable user, you can use other features of the diagnostic utility that more directly assess particular system features. Thus, this diagnostic will solve problems with both (2.) and (3.).

    My suggestion is to run through the diagnostics before you start attempting to replace hardware. The reasoning for this suggestion should be obvious: you don't want to start fixing something that isn't the problem. I spent hours and hours figuring out that the problem initially identified by the poster was due to overheating. I called Dell and they told me that without warranty I'd have to buy a new laptop (comparable is about $1000) or have a service technician come on site (to my home) (cost = $400). In fact, just to speak to the service technician was going to cost $60 but the guy was nice and said since I had basically self diagnosed the problem he'd directly route me to the technician and not charge me the fee. I called up geek squad and they were going to charge a $70 diagnostic fee to figure out what I had already identified and have defined for you above and would then charge me for parts and labor to replace the heat sink. Note, this was all before I actually opened up my machine and realized that the internal heat sink grid was clogged. Thus, I went from potentially having to spend $1000 to spending $8 (because I disassembled my heat sink, I now to replace the thermal adhesive to restore the uniform interface it shared with the C/GPU).
    It pays to be knowledgable about these things - it pays big time! In the past I would have probably wrote the problem off to being a broken machine and bought a new one.

    It also is helpful to understand what the mechanism underlying the problem of overheating is (as I have outlined above) because a few other things should be intuitively obvious:

    i. if your system is overheating, use it extremely sparingly so you permanently damage any of the hardware (and don't run high processing features like video and games)

    ii. if the problem is heat you can use an external cooling system. the external cooling pads at best decrease the C/GPU temperates by 10 degrees C, thus if your system is at 100 degree C that's not going to do too much. However, if you set up the computer in a cold environment with active convection (I put my laptop on a wire cookie sheet to elevate it and then had a powerful area fan blow over and under it to make sure I could run the diagnostics without the system shutting itself down). Let me tell you, that fan was doing alot more than the power that could be transferred via a USB connection.

    Recommendations:

    R1- When using a laptop always use an external cooling pad. Despite what I wrote above, when your system is running normally without excessive temperatures, this marginal decrease in temperature will increase the overall lifetime of your laptop.

    R2- Install the software that allows you to monitor your C/GPU temperatures continuously (many different programs available - just do google search).

    R3- Disassemble your heat sink and fan at least annually (I have heard every 8 months) and clean the dust from the fan and heat sinks and replace the thermal adhesive. The time frame will obviously depend on how often and how intensely you use your computer and also the cleanliness of the environment it is in.

    R4- Do NOT rely on Dell customer service. They are designed to make money and recommend "well you might need a new computer, it is probably the better option anyway" } :(

    R5- Be wary of Dell! This may come as a shock and it came to a shock to me as well. After surveying the forums in detail dell has recently gone to using nVidia boards and Windows 7, both of which allegedly are notorioius for (have notoriously) caused overheating problems and as you have all experienced, as I have read, and as I have experienced, Dell support staff is not what it used to be and don't actually solve the problem. Not in one location after surveying these forums did I find anything about the problem possibly being due to a clogged system inaccessible via the external vents. I happened to find a video tutorial that explained how to replace the thermal adhesive and it was mentioned there (sorry, forget link). Thus, my conclusion is that the support staff does not actually understand what it is telling you, and concludes you need a service member or need to send your laptop in to get it fixed when in fact, you can fix most problems for free. And it makes me angry that they would charge you $60+ to do diagnostics, something that is already built into your system and they could explain with about 1 minute of assistance. To emphasize this point, I will not buy another a Dell.

    R6- When working inside your laptop, note that you don't actually need any sort of certification to do this work. However, note that if you don't have an intuitive understanding of electronics that you might want to actually pay for this. Disassembling your computer can be a daunting process and the first time you go there is an inherent trial and error aspect to it. There are certain features of the Studio 1735 that are highly susceptible to damage if not handled properly. If you follow the directions precisely you have nothing to worry about. However, if you skim them and miss something, you could be looking at an expensive bill and dysfunctional laptop after you put everything back together. The key to successfully working inside your laptop is having the right tools for the job. A set of small philips head and flat head screw drivers and a set of needle nose plyers (preferably grounded with rubber covering) are ideal. If you are super sensitive about the aesthetics case you can get a plastic stylus (forget the precise name) that is designed to pop out certain click-n-lock hardware components, but a gingerly used small flat head screwdriver does this trick just fine.

    Finally, please forward this. I have spent an hour writing this up for your benefit! Please pass this forward. As it will undoubtedly prove invaluable to you, please help out another user with this information by finding one additional post and forwarding this information there. Also, if a dell representative ever finds this, please at teh very least cut and paste whatever pertinent sections you feel are appropriate into your troubleshooting guide as the current help guidelines are, well, unhelpful.

    If you are still having issues it may be the intel turbo boost. It seems buggy/defective heatsink/fan not removing heat fast enough to handle super hot 1 core. Using Orthos stress test using first setting (stress test cpu only) and intel turbo boost v2 utility,

    To fix it : go to your windows power profile, set the maximum process state to 99%. This effectively disable turbo boost and should resolve the sudden shutdown

    TLDR; set your power profile's maximum process state to 99%
    Note:
    This applies to my Dell Studio 14 using i7 740QM processor on Windows 7 64bit. Which should be the same across Dell Studio laptop.
     
  15. lkailburn

    lkailburn Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    ciaranc - thank you for posting that. My 1458 has been overheating about once a week lately! And I've been very concerned. This coming August I will have owned mine for 2 years now and have been extremely happy with it for the price I paid. It started overheating once in a blue moon about a year ago. About 6 months ago I disassembled the whole thing and removed all the old silver paste and laid down some brand new arctic silver 5. Idle temps did drop about 5 or 6* C, I forget now. At the same time I replaced the 3 year old paste on my desktop and it dropped 10*C!! At the same time I blew out any dust, it really wasn't too bad.
    Anyways, I thought maybe that would help prevent overheating and also let it run with a little less fan..the fan on this thing is pretty dang loud but I'm not so fussy.

    Lately(past two months) it has been overheating about once every other week, and twice this morning so I thought THAT'S IT I need to figure this out. I updated my bios from A04 to A07, and set max cpu to 99% like you mentioned. Hopefully that helps.

    I do use this laptop very heavily every single day of the week. I do not do video intensive applications or games on it, just very heavily used for internet,email, office etc.

    Setup:Win7ProSP1-64bit/[email protected]/6GB/120GB Adata SSD.

    Thanks!

    -Luke

    EDIT: I did forget to mention that it would sometimes overheat when just idleing with no apps open. Other times was during heavy usage. Crossing my fingers one of these two changes made today helps out

    2nd EDIT: Well I don't think that did it. I had 5 websites open, a Windows Explorer folder, Pandora and Outlook 2010 open and temps slowly rose to 80*C. At that point I closed pandora and Outlook, and after waiting about 3 minutes temps have dropped down to 65* on all 4 cores....sigh. This is gonna be a real drag if I can't run a few simple apps without overheating.

    3rd EDIT: I promise this is the last edit. I reopened Outlook 2010 and have been using it along with a few web sites for the past 15 minutes and temps are sitting between 58*-60*C on all 4. So Pandora's out. Still doesn't explain why last week it overheated with NOTHING open. :-/
     
  16. amsosik

    amsosik Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    OK I need help!! I have a Dell Studio 14 that I bought in September of 2010 and one day in December 2011, only half the screen would work. I did some research and bought a replacement screen from amazon. I installed it and the laptop emitted 8 "beeps". I looked that up and found that the 8 "beeps" can either mean a problem with the screen or the graphics card. I reinstalled the old, broken screen and turned it on and half of the screen worked as well as when I hooked it up to an external monitor thus ruling out a graphics card problem. I contacted the seller on amazon and he sent me a new replacement screen. I installed that one too and the 8 "beeps" occurred again.

    I'm stuck and I don't know what to do. I love my Studio and I don't want to have to replace it. Does anyone have any sort of advice?

    Thanks.
     
← Previous page