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    Order Change, suggestions? Is it possible?

    Discussion in 'Dell' started by Aero, Nov 24, 2009.

  1. Aero

    Aero PC/Mac...Whatever works! NBR Reviewer

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    So I just ordered my laptop last week, on the 19th.

    I am supposively supposed to get it next week as its currently in testing phase according to Dell.

    Now the issue, I ordered my dell with the specs in my sig, they now have a deal to offer a free upgrade to 6GB RAM(400$ free upgrade apparently because thats what they were costing me when I placed my order originally) from 4GB. What can I do? My laptop will be here next week but I don’t see why I should have to pass on this deal.

    Should I call up Dell and tell them to ship me the RAM modules seperately and then I ship them back my 4GB RAM from the laptop once I get it? Should I threaten to cancel the order/return it? Or Should I re-order right now and then ship the laptop back that’s supposed to be here next week?

    Any suggestions?

    Thanks
     
    Aero, Nov 24, 2009
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  2. Aero

    Aero PC/Mac...Whatever works! NBR Reviewer

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    Update: So after a long talk and several transfers with Dell Customer Service *sigh*, a supervisor arranged for me to be shipped the RAM.

    Problem solved 6GB RAM here I come :D
     
    Aero, Nov 24, 2009
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