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    Order Status incorrect?

    Discussion in 'Dell' started by nickd916, Aug 26, 2007.

  1. nickd916

    nickd916 Notebook Enthusiast

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    Hi. I called the status line 2 days ago (which is now not operating). I was in boxing stage. So i wanted to see if I shipped yet and I went to the online chat and the Rep said I am not boxing yet. Also he said, my processor is back ordered for 8 days. I read somewhere that sometimes boxing is confused in translation. I'm not sure if I should believe him or the automated phone status lady. What do you think?
     
    nickd916, Aug 26, 2007
    #1
  2. swc829

    swc829 Notebook Enthusiast

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    I would believe the status line over the rep. I've noticed a lot of the reps just go by what the dell website says and feed you generic information about delays when they're not quite sure what's going on. The status line seems to be updated more regularly when the actual unit is scanned at a different station. And yup, the status line is currently not working (of course)....
     
    swc829, Aug 26, 2007
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  3. Crimsonman

    Crimsonman Ex NBR member :cry:

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    Not always, sometimes it said it was maunfacturing in 1999 so you dont know
     
    Crimsonman, Aug 26, 2007
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  4. Sho Mitsuharu

    Sho Mitsuharu Notebook Geek

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    I dunno, it never failed me. Also it'll say that if you enter an incorrect order number. Just make sure you enter/say the correct number. On a side note, the online order status has updated.
     
    Sho Mitsuharu, Aug 26, 2007
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  5. tgabe213

    tgabe213 Notebook Enthusiast

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    So what processor do you have that was backordered?
     
    tgabe213, Aug 26, 2007
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  6. nickd916

    nickd916 Notebook Enthusiast

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    whatever the cheapest one was...the 1.5 processor thing
     
    nickd916, Aug 26, 2007
    #6