The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Ordering Dell by phone

    Discussion in 'Dell' started by AmazingGracePlayer, Jul 3, 2007.

  1. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    When I'm ordering Dell by phone, is it possible to get a bargain? Let's say I put together an Inspiron 1520 that costs $1500, and I use the $350 off coupon, any chance I could ask the guy to lower the price to under $1000? Any chance the guy could lower the price AT ALL even if I don't use coupons or other discount stuff?
     
  2. revoletion

    revoletion Notebook Consultant

    Reputations:
    6
    Messages:
    237
    Likes Received:
    0
    Trophy Points:
    30
    Doupt that you can get under 1000.

    You can tell him that its slightly over your budget and tell sound unsure of buying it then you can probably get him to "seal the deal" buy eather throwing in some extra stuff or knuckling down the price some more.
     
  3. FrozenDarkness

    FrozenDarkness Notebook Deity

    Reputations:
    29
    Messages:
    827
    Likes Received:
    0
    Trophy Points:
    30
    hm it's hard to get a bargain on dell because they have to run it through their pricing department, meaning they have to ask another department who isn't speaking to you to lower the price. i have heard people get up to 50 bucks off, but i'm sure they know how through alternative means like free shipping or a free upgrade.

    However, I got a really good deal today. I maxed out everything except for the screen, i stuck with a 1440x900, 2 gigs of ram only. but i got the draft N, 160 7200 rpms, t7500, bluetooth for 1600 after tax and shipping so a deal can be found.
     
  4. Thomas

    Thomas McLovin

    Reputations:
    1,988
    Messages:
    5,253
    Likes Received:
    0
    Trophy Points:
    205
    i got a free printer and the notebook core bundle for free
     
  5. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    Maybe I could lower my wanted specs and get a bargain and have them bump up a certain spec that I lowered?
     
  6. FrozenDarkness

    FrozenDarkness Notebook Deity

    Reputations:
    29
    Messages:
    827
    Likes Received:
    0
    Trophy Points:
    30
    that might be harder, i think it's easier if you overshoot your computer and be like, this is the price i want it as and they'll be like i dono it's too much, and u'd b like okay i can compromise on these things only if not i'm just going to call somebody else.

    another post on this board suggested that you build the computer online first that you want and tell the person on the phone the price you got online and they'll definitely try to beat it
     
  7. goose

    goose Notebook Consultant

    Reputations:
    0
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    30
    I was on chat today and the sales person told me if i built and saved the computer to the cart he would look at the final price and knock a little off.
    Before they gave me a coupon code, didn't happen this time.
     
  8. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    If they had the $500 off selected $1399 Inspirons coupon, I wouldn't even bother calling... Do you think Dell will give out those 500 dollar coupons like before?
     
  9. Andy1210

    Andy1210 Notebook Consultant

    Reputations:
    8
    Messages:
    147
    Likes Received:
    0
    Trophy Points:
    30
    Just my guess, but I'd say no. They've already got the $350 coupon in effect thru mid mth and my sense is they are getting inundated with new Inspiron orders. I've heard there's a general push to eliminate coupons, special discounts, etc to bring more consistency and simplicity to the ordering process. Cuz it SURE AIN'T NOW!!

    This being my first foray in ordering from Dell, I gotta say I can't believe how twisted up the whole online process is. I like the build-as-you-go approach, but my gosh, they do nothing but confuse you based on which starting point you choose on the same freakin model. Every option shows differently depending on where you started from, some prices are extra, some included (cuz of where you started from) and some options (like some HDD sizes for example) don't even show depending on what your starting point was. And THEN to top it all off, you get to the final screen and have a 50/50 chance you picked the right base config to be able to be able to use the coupon.

    I know it's all done to act as a lead and draw people in who end up just ordering because they're tired of throwing away all the effort they put into that point, but ya know what, I bet it turns off just as many others who just get fed up and go to Best Buy, see the darn price on a bright yellow tag and say "I'll take it!"

    There, I feel much better now.... :)
     
  10. latichever

    latichever Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    Yes you can. I did.

    I recently purchased a 1505. While configuring it online, I called in with a question. The salesperson I spoke to said that when I was ready to buy, call him and he could always save me money. So when I was ready, I gave it a shot. He saved me $100 off the online configured price--which was already discounted with coupons,etc.
     
  11. goose

    goose Notebook Consultant

    Reputations:
    0
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    30

    I know of several people who did get fed up and went to BB.
     
  12. swarmer

    swarmer beep beep

    Reputations:
    2,071
    Messages:
    5,234
    Likes Received:
    0
    Trophy Points:
    205
    It's actually very simple if you use this method:
    Ignore the "better", "best" models. And don't use the links from the deals pages.

    Go to dell.com and choose the base model and configure it however you want. You get all the options that way. Apply the coupon code on the shopping cart page. Done.
     
  13. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    You can get a bargain at Bestbuy? Can you order from Bestbuy via phone and still get a bargain?
     
  14. goose

    goose Notebook Consultant

    Reputations:
    0
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    30

    I just know they were happy with their purchase and still are.
     
  15. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    Can I get a bargain though?
     
  16. goose

    goose Notebook Consultant

    Reputations:
    0
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    30
    I doubt it, unless it's on sale. But i always go with Dell because so far i've been pretty happy with their service.

    Have you tried online chat to try and bring the price down?
     
  17. derviskemal

    derviskemal Notebook Consultant

    Reputations:
    3
    Messages:
    268
    Likes Received:
    0
    Trophy Points:
    30
    ALWAYS order by phone, you can customize better, get much better deals and talk to a real person which is always good as you know your order is secure and if any problems need to be rectified. I saved over £650 here in the UK by phoning a representitive and was very pleased :)
     
  18. xerxes106

    xerxes106 Notebook Consultant

    Reputations:
    7
    Messages:
    109
    Likes Received:
    0
    Trophy Points:
    30
    online chat=free next day shipping
    all for asking a dumb question
     
  19. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    No I haven't tried chatting with Dell people yet. Back to Bestbuy, if an item is on sale for $1099, is it possible for me to bring it down to under $950?

    How much was the original order without the 650 off?
     
  20. goose

    goose Notebook Consultant

    Reputations:
    0
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    30
    I talked to one about BB, He paid the sticker price in the store.
     
  21. AmazingGracePlayer

    AmazingGracePlayer Notebook Deity

    Reputations:
    236
    Messages:
    1,737
    Likes Received:
    12
    Trophy Points:
    56
    I'm having some trouble understanding you...