Owner's Thread: Dell Inspiron 11 3147 2-in-1

It will, but you can just uninstall it or disable it in startup items.

 

Thanks for the reply, I just got it work and this is what I did:
I give up on the recovery USB, and downloaded a windows 10 iso. Created a bootable USB with Rufus and it works. Already fresh install windows 10 on the Dell and windows 10 just activated.
The downside is I seem lost the original copy of Office 2013, and I don't have the product key for Office.

 

I installed Windows 10. Also upgraded bios to A09 (I did not read previous posts against it, and have the touch to continue booting bug!)
I am using a Samsung SSD 850 EVO and am stuck with SATA 1 instead of SATA 2.
Am I facing hardware problems?
It's a Dell 3147 with the N3530.

 

so the dell touch pad driver sucks...any information on how to install the correct synaptics drivers?

 

After managing to downgrade the BIOS to A07 through safe mode, I still had to do a clean OS install to completely fix everything.

Is there any way to give Dell feedback on this issue? Since my warranty has expired, my only option is to call them but I don't feel like wasting more time on this BS.

 

Yep, that's as fast as the connector goes. Still much zippier than a spinning drive, of course.

You can just Google "Synaptics touchpad driver" if you want to install directly from Synaptics, but you're not likely to notice a difference except for fewer options and a different interface. Windows update will give you the latest Dell touchpad driver, though, which is usually more recent than what's on Dell's hardware-specific page.

 

I did a clean install of windows 8 a while back, then upgraded to windows 10 when it came out. I've had some issues with the laptop screen not coming on after the dell logo lately. I can tell the screen is on (slight shimmer on black screen), but it is basically dark. Pressing the power button can shut the screen off, but the laptop doesn't boot up with pressing the power button. It takes many attempts of the power button. Took about 20-25 minutes to get it to boot up.
Currently the laptop boots fine. I can't replicate the issue.
I think the laptop is making it past POST. The ePSA tests don't fail.
Do I bother using the Dell diagnostics if I don't even have a Dell image anymore? I'm trying it anyways, but it seems stuck on "Updating Dell system Detect".
The only upgrade I have installed is a Samsung SSD.

 

The issue is discussed above ( http://forum.notebookreview.com/threads/owners-thread-dell-inspiron-11-3147-2-in-1.758088/page-73#post-10153713) - black screen after boot of the latest Windows 10 release. Dell and Microsoft's ( http://answers.microsoft.com/en-us/...r/aed68366-3551-4566-bff7-21787cb676bb?auth=1) support forums suggest that they (at least some level of their organization) know about this.
Don't press Power, press any keyboard key. e.g. space bar.

 

Looks like Dell finally released a new Dell Touchpad driver to fix this problem.

 

EDIT: Dumb of me. Just read a few posts above. However, unlike the poster above, I've continued to have this issue.

I did some searching, but couldn't find the exact issue I'm facing, at least not with some of the keywords I used to search.

Anyway, I had been using the Inspiron 3137 model. I wanted the 3147 model because of the IPS screen. Side-by-side, it's not even close in regard to quality. On that front, it's worthwhile.

However, in anticipation of selling the 3137 I've been using, I took the Samsung Evo 850 SSD I had installed in it and installed it in the 3147 model. Wiped clean, windows 10 clean install. No issues. Then I did some Windows Updates. It will not boot into Windows anymore. It hits the Dell start screen with the spinning circular dots, then it switches to another Dell start screen that looks almost identical, but it looks lower res and the spinning dots look like they're going by at a much lover fps rate. Then it just goes to a black screen. The backlight is on. Nothing further. I reinstalled 10, same thing. Reset from advanced startup. Same thing. Avoided windows updates. On a reboot it does the same thing. Updated the BIOS even though a few here warned not to. SAME THING.

Kind of annoyed. Maybe I'll try 8.1 to see if it helps. I'll try and downgrade the BIOS if someone thinks that will help. Any words of advice?

 

During the black screen what happens it you press the space bar?

 

Booted up like you'd expect. Weird. I'm installing the new touchpad driver now to see if that fixes it.

 

New touchpad driver seems to fix the issue. Now to downgrade the BIOS to A07. Hopefully it's just as easy as booting into Safe Mode and running it.