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    PLEASE help me to factory reset inspirion 6400

    Discussion in 'Dell' started by SCOTTYG, Jun 12, 2012.

  1. SCOTTYG

    SCOTTYG Newbie

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    PLEASE help me to factory reset inspirion 6400

    I have read through a few suggestions on search engine walls and followed several hints and tips, all with no success. hope some one can help; ??

    when loading windows normal or though 'safe mode' it take around 30 seconds and then stops on a blue page with white writing, 'A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER UMOUNTABLE_BOOT_VOLUME''

    i have followed the advice the page continues to give such as F8 and then start through safe mode.... same result

    I have pressed ctrl and F11 when on the 'dell' blue bar, takes me to the factory reset page and i follow the correct steps, the procedure pauses in 'symantec ghost 8.3' page. something flashes on the grey seen for a nano second and then disappears, 30 seconds later a restore box appears explaining that the recovery process was not successful and asks me to call a dell technician for assistance. can anyone help before i spend a fortune on the phone
     
    SCOTTYG, Jun 12, 2012
    #1
  2. Commander Wolf

    Commander Wolf can i haz broadwell?

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    Have you considered that the hard drive might be failing? Try running diagnostics or scanning the drive on another machine w/h HDTune, etc.
     
    Commander Wolf, Jun 12, 2012
    #2
  3. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Usually unmountable boot volume points to a bad hard drive...you can hit F12 and boot into the diagnostics and run the Dell Diagnostics.
     
    Tsunade_Hime, Jun 12, 2012
    #3
  4. Dell_Anue A

    Dell_Anue A Company Representative

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    Dell_Anue A, Jun 19, 2012
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  5. JRSOR

    JRSOR Notebook Consultant

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    try replacing the cmos battery on the mb.
     
    JRSOR, Jun 19, 2012
    #5