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    Phone rep says not allowed to further discount XPS systems...

    Discussion in 'Dell' started by POH, Jan 3, 2008.

  1. POH

    POH Notebook Consultant

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    The Dell phone rep I spoke with today about purchasing an XPS 1530 said that he and his colleagues are not allowed to discount XPS systems beyond the standard discounts/coupons offered. Seemingly to prove his point, he similarly configured a Latitude notebook then lopped off a couple hundred bucks for me. I really want an XPS, not Latitude, though.

    Anyone have experience one way or the other with XPS systems? I've talked to at least three reps now, and none will offer more than the standard discounts.
     
    POH, Jan 3, 2008
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  2. Lithus

    Lithus NBR Janitor

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    Either keep calling or buy it with the standard discount. The reps aren't required to give you anything off the laptop.
     
    Lithus, Jan 3, 2008
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  3. phish

    phish Notebook Consultant

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    Call the EPP number and try and get it there. I got my rep to give me the $400 off coupon and the 8% EPP discount, and he also threw in free overnight shipping on my XPS 1530. So yes they can discount it a little further, you just have to tell them that you can get a better discount online. Also tell them that you can get an extra 3% off with FatWallet.com, they usually will match it or beat it.
     
    phish, Jan 3, 2008
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  4. POH

    POH Notebook Consultant

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    Sorry for newbie questions, but isn't the EPP for Dell employees only? How does a non-employee access that site/phone?
     
    POH, Jan 3, 2008
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  5. Arca

    Arca Notebook Guru

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    no the epp is for those who are in the member purchase program, for example students.
     
    Arca, Jan 3, 2008
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  6. POH

    POH Notebook Consultant

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    How do you get access to the member purchase program? I am not a student.
     
    POH, Jan 3, 2008
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  7. Arca

    Arca Notebook Guru

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    Arca, Jan 3, 2008
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  8. phish

    phish Notebook Consultant

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    Either you need to be a student or you get it through your employer
     
    phish, Jan 3, 2008
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  9. POH

    POH Notebook Consultant

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    I entered Dell through an EPP link and now have a system in my cart with a nice discount. If I purchase it without being an EPP member, will Dell cancel it? Anyone with experience with this?
     
    POH, Jan 3, 2008
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  10. Samuel613

    Samuel613 Notebook Evangelist

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    My Business rep told me they cannot discount XPS systems, (but they can do plenty on the other lines).

    EPP is your best option b/c the 8 or 16% off stacks with whatever discount there might be.
     
    Samuel613, Jan 3, 2008
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  11. Les

    Les Not associated with NotebookReview in any way

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    That is not true. There are ample number of purchases here where there have been huge discounts with reasoning and without.
     
    Les, Jan 3, 2008
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  12. super-twisted

    super-twisted Notebook Consultant

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    They will discount the XPS, though the reps will haggle harder it seems. I was on the phone to mine for a good half an hour.

    Persistance and politeness pays.
     
    super-twisted, Jan 3, 2008
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  13. POH

    POH Notebook Consultant

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    Will Dell cancel my EPP order if I don't have an EPP #?
     
    POH, Jan 3, 2008
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  14. super-twisted

    super-twisted Notebook Consultant

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    Try it and see. You've not lost anything if they do have you?
     
    super-twisted, Jan 3, 2008
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  15. POH

    POH Notebook Consultant

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    I will just try it... if it comes to that.

    Is there a list of EPP companies?
     
    POH, Jan 3, 2008
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