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    Price dropped during Shipment !!!

    Discussion in 'Dell' started by GURU_vaibhav, Dec 30, 2007.

  1. GURU_vaibhav

    GURU_vaibhav Notebook Enthusiast

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    So I ordered XPS1530 nd it came out to be Rs73102
    but when i config the same specs tday (my lappy has not been delivered yet )
    it came out Rs70,000 something
    Now .. How should I argue with the CSR so that she will give me some discount or anything ..
    HELP me here mates
     
    GURU_vaibhav, Dec 30, 2007
    #1
  2. Khris

    Khris Yes I am better than you!

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    Call them up and tell them to either match the price or you'll send back the laptop and re-order it. There's nothing else you can do BUT threaten to return the laptop. If they won't give you a credit, then follow through with your threat and return it/re-order it.
     
    Khris, Dec 30, 2007
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  3. outkastland

    outkastland Notebook Evangelist

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    call them up, they will honor the new price otherwise you can just cancel the order
     
    outkastland, Dec 30, 2007
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  4. Freelancer332

    Freelancer332 Notebook Evangelist

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    Yes, you have to be evil. :p
     
    Freelancer332, Dec 30, 2007
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  5. nbaumann

    nbaumann Notebook Deity

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    Forgive me if I am wrong, but isn't that like a 75$ dollar difference? I would go ahead and ask them if they recredit you, if they don't want to, I wouldn't cancel the order, I can deal with 75$.
     
    nbaumann, Dec 30, 2007
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  6. NarahariBabu

    NarahariBabu Newbie

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    Hi,

    I don't think one needs to threaten or be evil with Dell. My Nephew had pleasant experience with Dell recently.

    He ordered Vostro 1500 for $599, around Nov 10 and got delivery around Nov 16. Around Nov 12, Dell reduced the price to $549 and upgraded RAM to 2GB from 1 GB. When he called Dell on 18/19, they promptly refunded $107 ( $50 rebate + $57 1 GB RAM's Value). I must say very prompt Delivery and prompt refunding. No Hassles at all.

    Hope Dell will respond in similarly in this case also.

    Cheers
    NarahariBabu
     
    NarahariBabu, Dec 30, 2007
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  7. diggy

    diggy Notebook Deity

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    I had a similar scenario earlier this month. I ordered a 1521 on 11/29 and received it in about a week. Few days later, I discovered this site (great find, btw) and found a Dell coupon for $200 off same machine. So, I wanted to get another one (for my daughter) and I called up Dell to see if I could get $200 off the first machine that I had. I was transferred to a Sales Specialist, and she ended up crediting my account $100, and sent me a $100 coupon. It all added up to o$200, so I was happy (they actually added tax on to the credit, so it came to $105)
     
    diggy, Dec 30, 2007
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  8. dvmxps1530

    dvmxps1530 Notebook Evangelist

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    they will fix it , yesterday I called them because my discount that I used when I bought my first XPS1530 has not been used on the second XPS1530 that I got after i returened my damaged first one... they gave me way more than the discount...
    doesn't hurt to try.. try the chat online. if doesn't work, wait a while and try again with diffrent person. some are better than others..
     
    dvmxps1530, Dec 30, 2007
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