So I ordered XPS1530 nd it came out to be Rs73102
but when i config the same specs tday (my lappy has not been delivered yet )
it came out Rs70,000 something
Now .. How should I argue with the CSR so that she will give me some discount or anything ..
HELP me here mates
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Call them up and tell them to either match the price or you'll send back the laptop and re-order it. There's nothing else you can do BUT threaten to return the laptop. If they won't give you a credit, then follow through with your threat and return it/re-order it.
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call them up, they will honor the new price otherwise you can just cancel the order
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Yes, you have to be evil.
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Forgive me if I am wrong, but isn't that like a 75$ dollar difference? I would go ahead and ask them if they recredit you, if they don't want to, I wouldn't cancel the order, I can deal with 75$.
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Hi,
I don't think one needs to threaten or be evil with Dell. My Nephew had pleasant experience with Dell recently.
He ordered Vostro 1500 for $599, around Nov 10 and got delivery around Nov 16. Around Nov 12, Dell reduced the price to $549 and upgraded RAM to 2GB from 1 GB. When he called Dell on 18/19, they promptly refunded $107 ( $50 rebate + $57 1 GB RAM's Value). I must say very prompt Delivery and prompt refunding. No Hassles at all.
Hope Dell will respond in similarly in this case also.
Cheers
NarahariBabu -
I had a similar scenario earlier this month. I ordered a 1521 on 11/29 and received it in about a week. Few days later, I discovered this site (great find, btw) and found a Dell coupon for $200 off same machine. So, I wanted to get another one (for my daughter) and I called up Dell to see if I could get $200 off the first machine that I had. I was transferred to a Sales Specialist, and she ended up crediting my account $100, and sent me a $100 coupon. It all added up to o$200, so I was happy (they actually added tax on to the credit, so it came to $105)
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they will fix it , yesterday I called them because my discount that I used when I bought my first XPS1530 has not been used on the second XPS1530 that I got after i returened my damaged first one... they gave me way more than the discount...
doesn't hurt to try.. try the chat online. if doesn't work, wait a while and try again with diffrent person. some are better than others..
Price dropped during Shipment !!!
Discussion in 'Dell' started by GURU_vaibhav, Dec 30, 2007.