The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Problem with Dell Inspiron 1520 Media Buttons

    Discussion in 'Dell' started by ThatLaptopGuy, Oct 24, 2007.

  1. ThatLaptopGuy

    ThatLaptopGuy Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Gentleman,

    I recently purchased an Inspiron 1520 after doing entirely too much lurking within these forums. While it is a nice notebook, here is my main gripe.

    The front media buttons were shoddily installed, meaning from left to right they are increasingly difficult to depress. Also, the more I use them, the further into the chassis they retreat.

    I can think of two potential solutions:
    1.) Open up the casing and attempt to secure the buttons at a better angle
    2.) Call Dell support

    So, obviously rooting around within areas of the laptop that are not documented in the FRU guides is risky. And even if I can get to the buttons, it's possible I won't be able to improve the situation.

    My question is, since this is my only PC, how badly will Dell dick me around if I call for support? If they request that I send it back for factory work, how long can I expect to be without it? If it will be easier to take it apart... Please advise, any input is greatly appreciated.

    -Al
     
    ThatLaptopGuy, Oct 24, 2007
    #1
  2. ThatLaptopGuy

    ThatLaptopGuy Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    ThatLaptopGuy, Oct 25, 2007
    #2
  3. frazell

    frazell Notebook Deity

    Reputations:
    81
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    30
    I'd recommend you give them a call and they should fix it ;)...

    I had a RTD (Return to Depot) warranty on my i5160 and Dell never took more than a day to fix it. So I'd loose the machine for ~3 days (1 day to get to them, 1 day to fix and reship, and 1 day to arrive back to me) at the most...

    If you have the at home service then they'll just visit you ;)
     
    frazell, Oct 25, 2007
    #3
  4. gridtalker

    gridtalker Notebook Virtuoso

    Reputations:
    18
    Messages:
    2,976
    Likes Received:
    0
    Trophy Points:
    0


    I agree just give them a call
     
    gridtalker, Oct 25, 2007
    #4