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    Problem with Dell Inspiron 6000 - URGENT

    Discussion in 'Dell' started by laurinecroes, May 23, 2009.

  1. laurinecroes

    laurinecroes Newbie

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    Hi everyone, I'm new to this forum and I've got a problem taht needs urgent solving :) hlep is GREATLY appreciated.



    When starting my dell inspiron 6000, the desktop pictue loads fine, but after a few seconds a screen pops up 'userinit.exe'. whether you click on the send button or the don't send button, the same thing happens: the userinit screen closes, but the pc just lags on the desktop image without ANY progression whatsoever....

    I dont know if its understandable or common, but I did my best to explain.

    Also, before this new bug, my pc would take aaages to load the dektop items after showing a plain image for a long time.

    Hope you can help !!

    xoxo
    LC
     
    laurinecroes, May 23, 2009
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  2. ipkonfig

    ipkonfig Notebook Consultant

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    ipkonfig, May 23, 2009
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  3. laurinecroes

    laurinecroes Newbie

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    thanks for the fast reply.

    The antivirus programme it uses is probably AVG and I don't know what version.. for the rest nothing. It's my moms pc and she doesn't really know anything about it......

    The link you sent requires loading of the actual desktop though doesnt it ? but nothing will show including the START button. And the XP CD won't load when I start the pc with the cd in it. I just get back to the desktop image - damn
     
    laurinecroes, May 23, 2009
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  4. ipkonfig

    ipkonfig Notebook Consultant

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    Have u tried windows key + R combination? It opens up the run prompt and u will be able to input the commands in there.
     
    ipkonfig, May 23, 2009
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  5. f4ding

    f4ding Laptop Owner

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    What is exactly the error? Does it say that userinit.exe not found?
     
    f4ding, May 23, 2009
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  6. laurinecroes

    laurinecroes Newbie

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    I've just tried ctrl+alt+delete when at the desktop, then new task n then entered 'explorer.exe' ... that brings my entire desktop back but when i shut down and restart the pc, the userinit.exe error is there again....
     
    laurinecroes, May 23, 2009
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  7. f4ding

    f4ding Laptop Owner

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    The userinit.exe is either deleted by antivirus software, or is simply corrupt. The link given should help you fix this problem. Without userinit.exe the PC won't boot properly.
     
    f4ding, May 23, 2009
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  8. laurinecroes

    laurinecroes Newbie

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    it's in dutch so maybe translated weirdly but basically:

    userinit.exe

    in userinit.exe a fault has occurred and has to be shut down. we apologise for the inconvenience (ya better apologise damnit)

    you were busy with blabla the files may have been lost

    Inform microsoft bout this problem.
    we have created an error report that you can send to us. We will treat
    this report as confidential and anonymous.

    If you'd like to see the content of the error report, click here

    send report dont send
     
    laurinecroes, May 23, 2009
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  9. laurinecroes

    laurinecroes Newbie

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    on the link it ses: Delete the existing value and enter “C:\Windows\System32\userinit.exe,” (without double quotes and with a trailing comma) but its already written there exactly like that ...
     
    laurinecroes, May 23, 2009
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  10. laurinecroes

    laurinecroes Newbie

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    well i just put the setting back to how they were last week and the pc just started normally so i guess its sorta fixed now - probs temporarily though..anyway thanks so much for your help guys !
     
    laurinecroes, May 23, 2009
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  11. f4ding

    f4ding Laptop Owner

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    That is one good way to do it. Rollback. Putting the backup to good use.
     
    f4ding, May 23, 2009
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  12. raduque

    raduque Notebook Evangelist

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    System Restore saves the day again!
     
    raduque, May 24, 2009
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