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    Problem with video/sound on inspiron 9300

    Discussion in 'Dell' started by NSchnarr, Jul 24, 2006.

  1. NSchnarr

    NSchnarr Newbie

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    Hi,
    I'm having an issue playing both video and music files. The files will play fine in both windows media player or quicktime or etc. However while they are playing every 5 seconds or so it will 'pause' for a split second then keep playing. Now it doesnt actually 'pause' but thats the best description i can give.
    Also, i've noticed that this 'pause' is a system wide freeze, for example (if i move the mouse slowly while playing music and stare at the pointer, i will notice it stay in a spot for a split seconds, then jump a little, then continue on its way, it does this every 3-5 seconds or so).

    I'm wondering if anyone has come across this problem, laptop or not, and what they have done to fix it.

    Some additional info, I only noticed this problem after i did a fresh install of xp pro. So the drivers may be the problem, however im not sure which drivers would be causing it, and have already tried reinstalling xp again.

    Thanks alot,
    NSchnarr
     
    NSchnarr, Jul 24, 2006
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  2. bigbear89

    bigbear89 Notebook Consultant

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    It's most likely a clean install problem. Check what other appz are running.
     
    bigbear89, Jul 24, 2006
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  3. NSchnarr

    NSchnarr Newbie

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    I'm 100% certain its not a clean install issue. At first i thought the same thing, so i re-reinstalled xp, didnt install anything other than the drivers, and still ran into the same problem.
     
    NSchnarr, Jul 24, 2006
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  4. quiong

    quiong Notebook Consultant NBR Reviewer

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    You mentioned drivers may be the problem. Did you update all your drivers after the fresh install? Windows XP will try to install some drivers to make your hardware work, but the default ones that XP installs are pretty crappy. With playing videos and music, the most important one is your graphics card driver, followed by your sound card.
     
    quiong, Jul 24, 2006
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  5. azntiger1000

    azntiger1000 Notebook Deity

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    Go to dell's support webpage and download their latest sound drivers and graphics driver. Unless you want to get the graphics at laptopvideos2go.com.
     
    azntiger1000, Jul 24, 2006
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