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    Problems after Windows Update

    Discussion in 'Dell' started by rymored, Feb 19, 2008.

  1. rymored

    rymored Newbie

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    Hello,

    I have a Dell XPS M1330. After the last windows update my computer bluescreens when restarting (but not when i Shut it down and start it up again). The Bluescreen disapars before I can read what is says, but I was hoping someone else has had the same problem and know of a solution ?

    When the problem first occured I assumed something had gone wrong with the Windows Update, and startet the painfull prosess of reinstalling windows. Everything was working fine until i installed all of the windows update-updates, and then the problem was back. I am not sure wich of the updates that are causing the problem, and was hoping someone had an idea before i contact Dell and get told to send the computer back ?
     
    rymored, Feb 19, 2008
    #1
  2. nizzy1115

    nizzy1115 Notebook Prophet

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    Why would you send the computer back for an os problem? Thats why they give you the restore disk and have a restore partition...

    Try doing a system restore.
     
    nizzy1115, Feb 19, 2008
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  3. rymored

    rymored Newbie

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    Is there a difference between "reinstalling windows" and "a system restore" ?
     
    rymored, Feb 19, 2008
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  4. BlackRussian

    BlackRussian Notebook Deity

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    System restore providing you have it on and have some restore points saved allows you to go back in time to a point where the system ie before your windows updates, reinstalling windows is just that, reinstalling OS drivers etc etc.
     
    BlackRussian, Feb 19, 2008
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  5. mia4l

    mia4l Notebook Evangelist

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    also if you do a system restore you don't lose any saved files
     
    mia4l, Feb 19, 2008
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  6. rymored

    rymored Newbie

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    If that is the case, I would think that reinstalling windows does everything a system restore could do with this problem? There is at least not any point in performing a system restore now, after having reinstalled windows.
     
    rymored, Feb 19, 2008
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  7. Nocents

    Nocents Notebook Enthusiast

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    Its the new intel proset 4965 driver from windows update that is causing these BSODS, DO NOT install this update , if you can system restore or uninstall it and use A03 or A05 from support.dell.com instead untill update is fixed
     
    Nocents, Feb 19, 2008
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  8. Nessnet

    Nessnet Notebook Consultant

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    There is ABSOLUTELY NOTHING wrong with your computer.
    Sending it back would be pointless.

    I had the EXACT same problem!!

    There is another thread on this:

    http://forum.notebookreview.com/showthread.php?t=202193

    The sata/ahci driver from MS is the issue.

    Here is the fix:

    Download the Intel Matrix Storage manager
    http://support.dell.com/support/down...&fileid=205611

    Unpack it and note the path and directory - (154200)

    Open up device manager and find your ACHI controller.
    Right click and update drivers. Browse my computer - and use the directory you just downloaded.
    This will replace the problem driver with the newest Intel one.

    This will fix.
     
    Nessnet, Feb 19, 2008
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  9. rymored

    rymored Newbie

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    waaay to late, *delete* : )
     
    rymored, Feb 19, 2008
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  10. rymored

    rymored Newbie

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    Worked like a charm Nessnet, thanks a lot : D
     
    rymored, Feb 19, 2008
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  11. sinstoic

    sinstoic Notebook Deity

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    Install tried and tested drivers and utilities from here!
     
    sinstoic, Feb 19, 2008
    #11