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    Problems with TSSTcorp DVD+-RW TS-L632H ATA on a 1720 Laptop

    Discussion in 'Dell' started by Shinhiko, Jul 10, 2008.

  1. Shinhiko

    Shinhiko Newbie

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    Hello i am having problems with cds,dvds reading on my 1720 dell inspiron laptop with Vista Premium with TSSTcorp DVD+-RW TS-L632H ATA it did work at first but now it seems not not read or show up as a icon in my computer when i went to device manager there was a exclamation point in a triangle next to it i have tried reinstalling the driver which seems to work then fails. i have tried it several times ive tried one method with regestry with upper and lower filters, to no avale. PLEASE HELP
     
    Shinhiko, Jul 10, 2008
    #1
  2. drich290195

    drich290195 Notebook Enthusiast

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    Have you tried updating the firmware of dell's site!
     
    drich290195, Jul 12, 2008
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  3. Shinhiko

    Shinhiko Newbie

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    well do you mean by using the SFDNWIN device? if so i cant update the firmware because my device will not appear on the list
     
    Shinhiko, Jul 15, 2008
    #3
  4. Joch

    Joch Newbie

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    Hi,
    I've got a Dell Inspiron 1720, with this DVD writer. It won't write CD-R's (that's what I'm trying to get working at present.) It's still under warranty, so I've spent several hours with their support people to no avail. They've sent me a replacement DVD writer, just as bad. They've got me to reinstall drivers etc., and have now done a clean install of Vista - still doesn't work. Hopefully the will replace the drive with a different make, or replace the laptop, or give me my money back. :mad:
     
    Joch, Oct 13, 2008
    #4
  5. atbnet

    atbnet Notebook Prophet

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    This drive is causing a lot of problems for everyone across all models. It seems like they need to discontinue using it.
     
    atbnet, Oct 13, 2008
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  6. Caveman1953

    Caveman1953 Newbie

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    I'm having the same problem with a 1525. I'm getting really fed up with Dell. I can spend hours on the phone with no progress, and then they hang up on me.

    I just want my CD drive to work. I paid good money for this thing.

    The device manager says "This device cannot start. (Code 10)" Any idea what that means?
     
    Caveman1953, Dec 26, 2008
    #6
  7. atbnet

    atbnet Notebook Prophet

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    Call Dell and tell them to replace your drive. I can't tell you how many times I've come across users on this board with problems and they have that drive.
     
    atbnet, Dec 26, 2008
    #7
  8. Caveman1953

    Caveman1953 Newbie

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    I just did that. This is the new drive that I just replaced because the old one was having the exact same problem.
     
    Caveman1953, Dec 26, 2008
    #8
  9. atbnet

    atbnet Notebook Prophet

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    Well, unfortunately you are going to have to get back with them and demand a different model. For whatever reason they still have these in stock and are just trying to get rid of them.
     
    atbnet, Dec 26, 2008
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  10. millermagic

    millermagic Rockin the pinktop

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    Odd ... I've never had a problem with the two of mine. Except for the annoying growling it does when I turn on the computer.
     
    millermagic, Dec 27, 2008
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  11. Caveman1953

    Caveman1953 Newbie

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    I got the following answer on another board. So far it seems to have worked:

     
    Caveman1953, Jan 4, 2009
    #11