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    Processing time

    Discussion in 'Dell' started by jshadoww, Jul 7, 2009.

  1. jshadoww

    jshadoww Notebook Consultant

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    Any Idea why a system that I ordered on 7/4 would still be in "processing" when i call to check on the order status line? Seems like a long time to me.
     
    jshadoww, Jul 7, 2009
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  2. Cin'

    Cin' Anathema

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    Hmm..It should have went into production by now I would imagine..Though there have been times when it's sat like that for a few peeps.

    Call a Rep, to confirm that nothing is holding your order from going into Production. ;)


    Cin ;) :)
     
    Cin', Jul 7, 2009
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  3. jshadoww

    jshadoww Notebook Consultant

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    Will do tomorrow, at first I thought maybe I typed something in wrong when filling out my credit card info, but when I checked my online banking my available credit was lowered by the amount of the laptop so that would be dell's authorization or whatever I think....O well as long as i get my laptop I'll be happy ;) its just the impatience that comes along with th purchase :p
     
    jshadoww, Jul 7, 2009
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  4. Cin'

    Cin' Anathema

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    They will do a *pre auth* on your method of payment to make sure the funds are availi' before it go's into Production. That usually drops off w/in 48-72 hours. And, then you are charged in full before it's about to be shipped (when you are invoiced). :)

    Yes, it's hard when you ordered you lappy..you want it *now*..try and be patient! ;) I practiced a lot of patience whilst waiting on both of my Dell's :eek:


    Cin ;) :)
     
    Cin', Jul 7, 2009
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  5. mystycs

    mystycs Notebook Evangelist

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    Mines been processing since June 28th, but they said its because i have to wait for my hard drive to come in stock...
     
    mystycs, Jul 8, 2009
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  6. vze2wh9d

    vze2wh9d Newbie

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    I orderd a 1545 on 6/24/09 and it was supposed to be delivered by 7/14/09 and now it has been moved to 7/20/09. I just cant figure out why it would take almost a month to build a computer. The last 2 dells I ordered took 2 weeks max. This is starting to get very frustrating!
     
    vze2wh9d, Jul 8, 2009
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  7. stina44

    stina44 Notebook Enthusiast

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    Did you order a Dell Mini? I ordered one on the 22nd of June and it was back ordered as well. I think it's just because those laptops are very popular right now and they are having a hard time keeping up with demand. It shipped the day before yesterday though.
     
    stina44, Jul 8, 2009
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  8. jshadoww

    jshadoww Notebook Consultant

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    Weird, so the normal order status line (1-800-433-9014) says processing, but the backdoor one (through 800-283-2210 3 2 1 1) says its in the build stage.....hmmm
     
    jshadoww, Jul 9, 2009
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  9. Streetmagus

    Streetmagus Notebook Consultant

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    Yeah it's pretty wierd. I believe the normal number status line is bugged. It says my order is currently being processed but the 282-2210 number tells me my order is in the boxing stage :)
     
    Streetmagus, Jul 11, 2009
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  10. jshadoww

    jshadoww Notebook Consultant

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    Yeah it must be bugged cause i'm still processing on the normal one as well.

    btw slightly off topic but does anyone know if Next day delivery includes saturdays?
     
    jshadoww, Jul 11, 2009
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