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    Pruolator tracking doesn't tell you anything

    Discussion in 'Dell' started by inuyasha555, Aug 4, 2013.

  1. inuyasha555

    inuyasha555 Notebook Enthusiast

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    Right now my order says:

    Aug 2, 2013 11:33 p.m. U.S.A. Ground Linehaul Departed sort facility
    Aug 2, 2013 11:32 p.m. Purolator Shipping label created

    Thanks Dell, ship my order on a Friday at midnight so I go crazy over the weekend.

    My question is being that Monday August 5th is a holiday, (at least for Canada) is my order actually in Canada or is it still in the US and will it be shipped on Monday?
     
  2. PurolatorHelp

    PurolatorHelp Notebook Enthusiast

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    Hi inuyasha555,

    Shipments sent from the US generally transit 2-4 business days before being cleared into one of our Canadian induction facilities. Once arrived at the depot in Canada, the shipment will then travel through our regular shipping channels and the delivery date will depend on the destination address and the service selected.

    If you have any questions about this specific shipment, please don’t hesitate to send us the tracking number to [email protected] and we will look into it for you.

    Best regards,

    Jérémie
    Social Media Coordinator / Customer Care Team

    Purolator Inc.
    E-mail: [email protected]
    Purolator

    Follow us on Twitter:
    http://twitter.com/purolatorhelp