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    Question about returning after 21 days.

    Discussion in 'Dell' started by deithven, Jun 1, 2006.

  1. deithven

    deithven Notebook Guru

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    Hello i have question about returnig dell laptop after 1.5 month of getting e1705. I never used that laptop, because i'm in hospital, and i can't get to usa :/ ( when my family ordered it for me i was sure that i will be in usa in two weeks, then i broke left knee ). My family only checked that laptop is booting.

    Is possible of returnig it ?
     
    deithven, Jun 1, 2006
    #1
  2. lilfazzl

    lilfazzl Notebook Consultant

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    i doubt it. when i received mine i was on a cruise so when i got back it was after 21 days so i was screwed....
     
    lilfazzl, Jun 1, 2006
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  3. xAMDvsIntelx

    xAMDvsIntelx Notebook Deity

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    I would try and explain your situation to Dell, but I doubt they'll take the notebook back, especially since it has been opened and used.
     
    xAMDvsIntelx, Jun 1, 2006
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  4. Amber

    Amber Notebook Prophet NBR Reviewer

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    I doubt you can either, but it never hurts to try. You can call dell up and explain the situation to them. Couldn't you just have your family ship the notebook to you?
     
    Amber, Jun 1, 2006
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  5. chrisyano

    chrisyano Hall Monitor NBR Reviewer

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    Unfortunately, in my experience, that 21 day period seems to be almost set in stone. I'm sure there are some exceptions (I was assured of some but could not get a straight answer) so it might be worth looking into. Dealing with their customer support can be vexxing...I should warn you :)
     
    chrisyano, Jun 1, 2006
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  6. nickster87

    nickster87 Notebook Consultant

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    You could return it, but they will probably make you pay a 15% restocking fee and shipping back to them. You have to weight whether or not the cost is worth it to you.
     
    nickster87, Jun 1, 2006
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  7. titaniummd

    titaniummd Notebook Deity

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    You're really better off trying to sell it, especially if you got a good deal. 15%is a lot of money to lose, even if it were in a 21 day window.

    I used the Jedi Mind trick.

    "What I can't exchange my system? It's beyond the 21 day window? You will take this one back", I said while I waved my hand over the receiver.
    "I will take this one back."
    "You will rebuild a new one with the NVIDIA card", I whispered.
    "I will rebuild a new one with the NVIDIA card."
    "You will pay for return shipping for the old one", I commanded.
    "I will pay shipping for the old one. Please wait while I get your RMA."
    "Thank you", I said as I put my Lightsabre away....
    "Thank you for shopping with Dell."
     
    titaniummd, Jun 2, 2006
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  8. drumfu

    drumfu super modfu

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    i tried that and it didn't work; the force is weak with me
     
    drumfu, Jun 2, 2006
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  9. gridtalker

    gridtalker Notebook Virtuoso

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    No you will not be able to return it. Give dell a call
     
    gridtalker, Jun 2, 2006
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