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    Question for a DELL rep: Buying a DELL online with foreign keyboard

    Discussion in 'Dell' started by HerrKaputt, Dec 22, 2008.

  1. HerrKaputt

    HerrKaputt Elite Notebook User

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    Hello,

    I have been doing some research here and decided to buy a Dell Latitude E6400 (I have clicked the links through NBR to help you guys out :)). I am Portuguese but live in Finland, so I need to order through the Finnish webpage (which really should allow English language, but anyway).

    The problem is, if I order through the Finnish webpage I can only configure the laptop with a UK or a Swedish/Finnish keyboard, none of which are to my liking. I would like a portuguese keyboard, of course. It is not possible to order it from the portuguese webpage and ask them to ship it to Finland. I spoke with a sales rep of Dell Portugal and they say that all Dells shipped to European countries are assembled in Ireland, and she says that IN THEORY it should be possible to ask a Dell with a portuguese keyboard delivered in Finland through Dell Finland.

    So here's the question: how do I do that, and who do I contact? Dell online only has a phone number (no e-mail), and I won't be in Finland till New Year. I was hoping that a Dell representative from these forums would notice this and be able to provide me with more information, even if only the email address of Dell Europe or, even better, Dell Finland.

    Thanks in advance!