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    Received my new 1520... Refurb from Ebay

    Discussion in 'Dell' started by phios, Sep 2, 2007.

  1. phios

    phios Notebook Enthusiast

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    It was an excellent purchase. I found one with a WSXGA screen and it looks beautiful. No headphone noise either! My only 2 complaints are the loose lid problem (that I've seen twice now on these 1520) and the wobbly battery (I don't really know if that's going to matter any). I would say that anyone who is thinking about dumping their month+ long wait to take a look at the refurbished lot of 1520s.

    Also, does anyone has any idea how to fix the loose screen latch?
     
  2. ScanR

    ScanR Notebook Consultant

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    Try calling Delltech support, they should know how to fix that and for the wobbling battery I believe they should replace that. Try calling them at this # 1-800-822-8965.
     
  3. jbannick18

    jbannick18 Notebook Consultant

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    by the loose lid do you mean that it doesn't completly latch down? Mine closes but I can push it down a little bit. Its not to big of concern and I really don't want to send it in. But is that something they would fix if i contacted them?
     
  4. zfactor

    zfactor Mastershake

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    what did you pay on ebay?? what other specs did you get?? thanks
     
  5. SoMuch2S@y

    SoMuch2S@y Notebook Consultant

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    Out of curiousity, why did you buy a refub off of Ebay instead of Dell Outlet??
     
  6. phios

    phios Notebook Enthusiast

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    Well, I didn't even realize that Dell had decent refurbs for sale (I thought that the model was too new for them to have many refurbs)... But even after I looked I realized that I wasn't going to get as good as the deal I got on Ebay.

    Umm... The lid problem is not that it won't latch, it is that there is still a gap between the lid and the base when fully closed. This gap allows the lid to rattle against the base. What I've done as a temporary fix is to put little rubber stoppers (about 2 mm thick) on the corners of the base to make contact with the rubber stoppers on the lid. This has minimized the rattling, but there is still a gap. I thought that this was a workmanship issue, but after investigating it further, now I think it was designed this way. When you look at the latch mechanism, there is about a 1 cm gap between the top of the "hook" and the lid. The base however only has a tiny bit of plastic to hold on to, maybe 3 mm. The extra 7 mm (1cm - 3mm) creates the gap which causes the rattling between the lid and the base.

    For my specs, check my sig... $1250 w/ a free laptop bag.
     
  7. phios

    phios Notebook Enthusiast

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    Here are some pictures to show the problem...

    This is the latch on the top of the lid.
    [​IMG]

    This is the hole on the base near the touchpad.
    [​IMG]

    It looks to me like they specifically designed this laptop to have a gap between the lid and base.
     
  8. Dragoneye1589

    Dragoneye1589 Notebook Consultant

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    Your images don't show up for me, I the url for them is broken.

    Yes it is designed for there to be a gap between the lid and the base. That is how it is on all of the Inspirons/Vostros. So Dell won't fix that, and it really should be a non-issue, it won't hurt the laptop to wiggle around.
     
  9. zfactor

    zfactor Mastershake

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    they are all like that ive seen a ton now and had 3 myself they were all that way some were worse than others but they all had a gap