Receiving M1730 cause of my M1710 !

Helle everybody,

Short story: I will be receiving a Dell M1730 "shortly" because they couldn't find a part for my "old" laptop M1710.

Care to share you story if you were SATISFIED or UNSATISFIED with your upgraded notebook.

I'll give my review once I received it & test it for about a week.

So far, I'm excited to receive this notebook M1730 with NO COST because I have a warranty of 3 years with Tech Support, Business Day Onsite/In Home Service & COMPLETE CARE for $$$$$$$$

 

Congrats are what gpu's are you getting. Since you had the highest on the m1710. also what part they didnt have one it.

 

He's surely getting a single 8700GT, but it's still an awesome deal. Sell 8700, buy dual 8800's!
Lucky

 

The report from Dell tech's just quoted: "NEW SYSTEM WILL BE REPLACED"

I called the tech support to find out the problem and my new system.
The Tech guy said: "I think it's the graphic card that was the problem !?!"
"For your new laptop, you will receive the same or higher end laptop."
I didn't bother to ask more cause I really want the M1730

 

I'm going to guess the specs.
T7500
WUXGA display
2x1GB PC2-5300
120GB 7200RPM SATA drive (single)
8700M GT (single)

Please do post back once you get it, I wanna know how close I was!

 

i think 3 year warrantys do payoff in the llong run then. i'm going to make sure i get a 3 year everything. Lol.

 

3 year warranty's are good.
Just dont do anything stupid like me, and trust the sales peoples word.
If you are going to mod your system in any way get a signature in ink allowing you to make changes. Voodoo cheaped me out and cut me off, so that 3 year warranty I paid for became a 0 month warranty, and my dead motherboard I had to pay more out of my pocket to fix.
I have never had a problem with the dell warranty, I have the highest warranty that Dell offers on my E1505, and when I had a problem, Dell got me the replacement part within 2-3 days and I was up and running again.

K-TRON

 

I just purchased a Studio 1735 laptop and it had a fan rattle issue within 1 week of getting it. They sent a rude tech out to fix it, he damaged the case of my laptop when he pryed it open, but he also forgot to hook up the internal speakers when he put it back together. Being on the phone for hours a day for several days, Dell tried to send me a replacement machine, but it wasn't avaiable. They tried the 1737 three times as well as a upgraded machine, and could not get the order to go through. So finally they surprised me and upgraded me to a XPS M1730 nicely loaded. BIG laptop, but I am happy with it. I hate Dell though due to their customer service (not returning calls or emails back and you literally have to threaten them to get them to call you). My backpack I purchased from Dell for my Studio does not fit my XPS and I talked to the guy finally after 3 attempts of getting in touch with him to get me a replacement bag that works so I can send this one back. As of today, 3 days later he hasn't return my call or updated me on status. He told me he would call me back on Monday a little bit later letting me know what he can do.

Sadly, this might be my last Dell due to these issues.

 

Here is my original order, and what I got as a replacement below. No additional charge either, the laptop was over $1000 additional in cost.

Ordered system and received but was damaged by tech:

1 223-9886 Studio 1735, Intel Core 2 Duo T9300, 2.5GHz, 800Mhz, 6M
L2 Cache $1508.26
1 313-6285 Midnight Blue $0.00
1 311-8660 4GB, DDR2, 2 Dimm $0.00
1 330-0560 Back-lit Keyboard $0.00
1 320-6898 Hi Resolution, glossy widescreen 17.0 inch WLED display (1440x900) $0.00
1 341-6739 ATI MOBILITY RADEON HD 3650 $0.00
1 341-6742 250G 5400RPM SATA Hard Drive $0.00
1 420-8585 Microsoft Windows Vista SP1 Ultimate 32-bit Edition English $0.00
1 330-0555 DELL RESOURCE DVD,BACK-UP INSP1735 $0.00
1 420-5769 Internet Search and Portal $0.00
1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access $0.00
1 420-8223 Dell Video Chat $0.00
1 420-9100 Dell Dock Consumer $0.00
1 420-6436 Vista, PC-Restore, Dim/Insp $0.00
1 420-7622 DELL SUPPORT CENTER 2.0 $0.00
1 420-9128 Best Of Web Consumer $0.00
1 420-9106 eBay Web Access Icon $0.00
1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE $0.00
1 313-6256 8X Slot Load CD / DVD Burner (Dual Layer DVD+/-R Drive) $0.00
1 420-8183 Roxio Creator DE 10 $0.00
1 330-0496 MEDIA DIRECT 4.0 For DVD RW $0.00
1 313-6727 Integrated Sound Blaster Audigy Advanced HD Software Edition $0.00
1 430-2931 Dell Wireless 1510 802.11n Half Mini Card $0.00
1 320-6653 Integrated 2.0M Pixel Webcam $0.00
1 461-8389 No Virus Protection Requested $0.00
1 312-0708 85 WHr 9-cell Lithium Ion Primary Battery $0.00
1 412-0148 No ISP requested $0.00
1 412-1397 No Productivity Software requested $0.00
1 950-3339 3 Year Limited Warranty $0.00
1 988-5112 Type 15- Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, 2 Year Extended $0.00
1 988-8860 Type 15- Third Party At Home Service with Nights and Week ends, 24x7 Technical Support, Initial Year $0.00
1 990-8047 Dell Hardware Warranty PlusOnsite Service, Initial Year $0.00
1 990-8048 Dell Hardware Warranty PlusOnsite Service, Extended Year(s) $0.00
1 412-0359 Soft Contracts - Qualxserve $0.00
1 950-5442 Warranty Support,2 Year Extended $0.00
1 960-2780 Warranty Support,Initial Year $0.00
1 988-0099 To activate your online backupaccount, go to Start, Programs, DataSafe Online $0.00
1 988-7707 2GB DATASAFE ONLINE 1.1 FOR SDO/DIM/INS/XPS $0.00
1 420-9518 DATASAFE ONLINE 1.1 2GB FOR DIM/INS/XPS $0.00
1 430-2933 Dell Wireless 370 Bluetooth Module (2.0) $20
1 430-2315 Dell Bluetooth Travel mouse $25
1 313-5022 Bluetooth Headphone $79
1 313-6279 Integrated Finger Print Reader $25
1 420-8312 Finger Print Software $0.00
1 320-6910 Hi-Res. TL widescreen 17.0 inch WLED display (1440x900) w/ 2.0M Pixel Camera $0.00
1 420-8310 Creative Camera SW $0.00
1 310-8628 You have chosen a Windows Vista Premium System $0.00
1 330-0254 Intel Core 2 Duo Label $0.00


Replacement system from Dell:

1 223-6308 XPS M1730, Intel Core 2 Duo T9300(2.5GHz, 800Mhz, 6M L2 Cache) $1835
1 310-0173 Airborne Documentation, System Exchanges,Factory Install $0.00
1 310-9348 Intel Centrino Core Duo Processor $0.00
1 310-9516 You have chosen a Vista Premium System $0.00
1 310-9519 Multi-Media Cables for Inspiron Systems $20
1 310-9524 PERSONALIZATION SHIELD, LCD COLOR WING OPTION,BLUE $0.00
1 311-7447 4GB, DDR2, 667MHz 2 Dimm for XPS M1730 $100
1 312-0603 85 WHr 9-cell Lithium Ion Primary Battery, for XPS M1730 $0.00
1 313-5014 Integrated Sound Blaster Audigy $25
1 313-5591 8X DVD+/-RW Drive $0.00
1 320-5788 17 UltraSharp TrueLife Wide screen WUXGA for XPS M1730 $0.00
1 320-5789 Logitech Gaming LCD $0.00
1 320-6249 256MB NVIDIA GeForce 8700M GT $0.00
1 341-6816 250G 7200RPM SATA Hard Drive $0.00
1 410-1883 ADOBE READER 9.0 MULTI- LANGUAGE $0.00
1 412-0148 No ISP requested $0.00
1 412-0359 Soft Contracts - Qualxserve $0.00
1 412-0946 Dell Travel ExpressCard Remote Control, IR $0.00
1 412-1397 No Productivity Software requested $0.00
1 420-5769 Internet Search and Portal $0.00
1 420-6436 Vista, PC-Restore, Dim/Insp $0.00
1 420-7401 DELL RESOURCE DVD,BACK-UP,XPS M1730 $0.00
1 420-8143 Media Direct 3.5 $0.00
1 420-8183 Roxio Creator DE 10 $0.00
1 420-8585 Microsoft Windows Vista SP1 Ultimate 32-bit Edition English $150
1 420-8655 LoJack Theft Recovery Softwarefor Laptops, 1 Year $0.00
1 420-9100 Dell Dock Consumer $0.00
1 420-9327 DATASAFE ONLINE 1.1 30GB FOR DIM/INS/XPS $0.00
1 430-2582 Intel 4965 WLAN (802.11a/g/n) Mini Card $35
1 430-2655 Dell Wirless 355 Bluetooth Module (2.0+EDR) $20
1 461-8389 No Virus Protection Requested $0.00
1 463-2282 Dell Owners Manual installed on your system,click on icon after system set-up to access $0.00
1 467-6587 THANK YOU YOUR MEMBER DISCOUNT HAS BEEN APPLIED $0.00
1 467-7316 Dell Remote Access Basic Email $0.00

 

nizmoz, if you don't hear back from the agent, you can use the unresolved issues link here: https://support.dell.com/support/to...outstanding_issues?c=us&l=en&s=gen&redirect=1

 

That's a better deal than mine

 

Update:

I called Customer Support & they said I " should " receive my M1730 next week Dec 10th.

Should I be patient (which I'm already am) or frustrated ?

 

Jason, thanks! I had to call their support again and talk to someone else to finally get it resolved. Then the guy calls me back yesterday after 4 days!!! And saying he has been busy and sorry to not get back with me, (that is a poor excuse). But he said he got the order fix and was getting me a replacement. But he screwed up and I had two orders coming in and he tried to order the same bag I already had that didn't work. Bunch of idiots that work there. He still hasn't cancelled the order and I told him too and he said he would yesterday. I told himtoday by email if it doesn't get cancelled I am not driving to the shipping place to get it shipped back.

 

Halloween, you will get it, just be patient. Mine wasn't actually shipped till a day after it's ship day.

 

UPDATE!

I received my XPS M1730 today !!! YEAH !!!!
But wait, don't get too excited cause my AC Adapter died on me.
I turn on my new laptop, installations went smooth, after 5 minutes of usage my AC Adapter died.

I called XPS Support and I will be receiving a new AC Adapter within 2 to 3 business days.

Once I'm getting my new AC Adapter, I will post another update with SPECS of my M1730.

Good night!

 

Check Attachment

 

Video card? Hard drive? And holy crap, you got an awesome deal there!

 

Cool thanks Hep!

If you need more info, let me know

 

My Head
Just
Exploded


Dell Gave You A 3000 Dollar Laptop.
My Estimates Were Completely Off.

This was all supposed to be in caps but the wordfilter prevented it.